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Have been succesfully running Premiere Pro on 2019 iMac 3.6 GHz 8-Core Intel Core i9 on Catalina 10.15.5
Decided to do Catalina update to 10.15.6 and didn't realize I had Premiere on auto update also.
Unfortunately the combination of those 2 updates has brough about a consistent crash aftrer about 30 mins. Strangely Photoshop crashes if it is open at the same time. I've tried many things without luck.
Of course I should have done a backup before update, but I didn't! So without having to factory reset the iMac and rebuild it with all plugins and lots of other software... it would be amazing if someone could suggest a few things to try.
So far I have:
reset preferences
tried lots of combinations of Premiere Pro settings on/off
rolled back to earlier Premeire Pro version
turned off all audio plugins
removed external soundcard
Thoughts welcome.
Thanks Andy.
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Hi Andy,
We're sorry about the poor experience. We can get this checked. Is any specific action triggering the crash or is it random? Is this also happening with new projects? Also, have you used any of the third-party plugins in your projects? Let us know, we're here to help.
Thanks,
Sumeet
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Thanks for reply.
it is not action specific.
happens on any open project.
I can be doing nothing and Premiere will crash.
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Below is the crash report.
Note. I also deleted all folders in the Plug-ins folder. Still the same issue occurs.
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I am having a similar issue.
Sometimes only 5-10 mins in between crarshes..
Usually for me when adjusting my RED source settings or playing with adjustment layer..
Strange