Premiere Pro 2020 Freezes all the time

[FCB12]

I just installed latest version of Premiere Pro. It keeps crashing all the time-  After every action I do I have to save it and then close and re-open premiere. Anyway to improve the way the program works on my PC?

[Just Shoot Me]

Your post was moved over from the "Using the Community" forum, which is for getting help using this forum system, to a better forum.


I hope this helps. Best of luck to you.

[Peru Bob]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

Make sure to use a Studio Driver if NVIDIA.

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

[FCB12]

Thanks for your reply.

I tried these things and it still keeps freezing!

[Peru Bob]

What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

[FCB12]

How do I find out?

[FCB12]

Here is some detail-  I hope this is what you need:

[Peru Bob]

If Windows 10:

https://www.google.com/search?q=how+to+find+computer+specifications+windows+10&rlz=1C1CHBF_enUS776US...

[Peru Bob]

It could be because you only have 8 GB RAM.

Please click on "Storage" for hard drive information and post the results.

[FCB12]

[Peru Bob]

Your hard drive that holds system and program files is almost full.  There is not enough room for system and temporary files. You need a larger hard drive, preferrably an SSD and not a HDD.