Premiere Pro 2020 ne démarre pas sur Mac Pro

New Here ,
Mar 23, 2021 Mar 23, 2021

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Bonjour,

Je viens d'acquérir le nouveau MacPro et Premiere pro ne veux pas démarrer. Il s'arrête après la ligne "Chargement de ImporterQuickTime.bundle" dans la fenêtre de démarrage.

 

Que puis-je faire?

 

Merci,

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Crash, Error or problem

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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Adobe Employee ,
Mar 23, 2021 Mar 23, 2021

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Coyotebel,

Sorry. In speaking with engineering, it is not actually QuickTime at fault, it is the last module you see loading, so one that loads after "Q" might be the actual culprit. Maybe a plug-in that begins with the letter "R?" Since I suspect that a plug-in is not compatible with v.15, can you try temporarily removing plug-ins to test that theory out? 

 

Thanks,
Kevin

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