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Premiere Pro 2020 won't launch

Community Beginner ,
Dec 21, 2019

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Premiere Pro 2020 is installed on my Dell laptop (Windows 10).  Recently, it has nearly stopped launching.  I say "nearly" because maybe 1/30 times it will launch -- it's completely unpredictable. 

 

When I launch I always make sure that a.) I am logged into CC and b) no other applications are running. 

 

I have tried different ways to launch Premiere:

  1. double click the .exe file in the directory
  2. clicking the icon in the start menu (see attached file)
  3. by opening a .prproj file
  4. by selecting a video file and "open with"


None of these has worked.  Is this operator error?  Is anyone experiencing this problem and/or know how to fix it?

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Crash, Error or problem, Performance

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Premiere Pro 2020 won't launch

Community Beginner ,
Dec 21, 2019

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Premiere Pro 2020 is installed on my Dell laptop (Windows 10).  Recently, it has nearly stopped launching.  I say "nearly" because maybe 1/30 times it will launch -- it's completely unpredictable. 

 

When I launch I always make sure that a.) I am logged into CC and b) no other applications are running. 

 

I have tried different ways to launch Premiere:

  1. double click the .exe file in the directory
  2. clicking the icon in the start menu (see attached file)
  3. by opening a .prproj file
  4. by selecting a video file and "open with"


None of these has worked.  Is this operator error?  Is anyone experiencing this problem and/or know how to fix it?

Topics

Crash, Error or problem, Performance

Views

3.8K

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Dec 21, 2019

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New Here ,
May 10, 2020

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i have the same issue

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New Here ,
Jul 07, 2020

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I was having the same/similiar problem. It was opening, then not opening. Once it opened, then closed when tried exporting, and then wouldn't open again. I tried uninstalling and reinstalling but no improvement. For me, what finally worked was when I opened Task manger and saw the Premiere Pro process was still running. I ended just that one process, closed Task manger and tried again- voila, Premiere Pro came right up. It's not a fix, but it's a suitable work around for now. Hope this helps...

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New Here ,
Jul 25, 2020

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i have the same issue

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New Here ,
Sep 02, 2020

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I have the same issue too!

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