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Premiere Pro 2021 Crashes when I quit the app

New Here ,
Apr 15, 2021 Apr 15, 2021

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I have this problem on 2 of my macs ( MacPro rack and iMac Pro)....PP runs fine and saves fine but when i select quit, it gives me an error message that it suddenly quit.  Been on twice with support and they still have not solved the problem. Here is a pic of the message:ERROR.jpg

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Crash , Error or problem , Hardware or GPU , User interface or workspaces

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Adobe Employee ,
Apr 16, 2021 Apr 16, 2021

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Hi there,

Sorry to hear that. We'll definitely look into this. However, we'll need more info to troubleshoot the crash issue.

Could you share the crash logs with us? We'll get them analyzed by our product team. 

Looking forward to your response.

Regards,

Shivangi

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New Here ,
Apr 16, 2021 Apr 16, 2021

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How do i get you the crash logs....? where do they  live?

 

 

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Adobe Employee ,
Apr 20, 2021 Apr 20, 2021

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New Here ,
Apr 20, 2021 Apr 20, 2021

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Here you go....

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New Here ,
Apr 20, 2021 Apr 20, 2021

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Media Encoder crashes too.....

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