Premiere Pro 2021 Not Opening

New Here ,
May 05, 2021 May 05, 2021

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Hello, for some reason every time I try to open up Premiere Pro 2021 it won't open. It just says it's "not responding." I have installed and uninstalled it and that did not help. Any ideas why this keeps happening? 

 

Thanks,

Isaiah 

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Error or problem, Freeze or hang

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Adobe Employee ,
May 05, 2021 May 05, 2021

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Hi Isaiah,

We appreciate you writing in. There can be many reasons stopping the application from launching.

Could you share your system info(OS, RAM, GPU, etc)?

Also, please take a look at this article related to similar issue: https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/m-p...

 

Let us know if it helps.

 

Regards,

Shivangi

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New Here ,
May 11, 2021 May 11, 2021

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have you tried clearing the cache?

this works for me but I have to do it each day in 15.1 as no project will open without clearing the cache ??

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