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PREMIERE PRO 2021 NOT RESPONDING

SHREYA NEMANI5E1E
New Here ,
Apr 11, 2021 Apr 11, 2021

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My premiere pro 2021 keeps crashing as soon as I open it. It says not responding and then shuts down itself.

How can I fix this? A bit urgent :'(

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Crash , Error or problem , Freeze or hang , Performance

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replies 4 Replies 4
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Carlos Ziade Community Expert
Community Expert ,
Apr 14, 2021 Apr 14, 2021

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try to reset the preferences, hold alt or option on the splash screen

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Gabrielle5FD1
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May 16, 2021 May 16, 2021

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I'm having the same issue 😞

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alcanepa
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Jul 14, 2021 Jul 14, 2021

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i've the same issue! it's really urgent

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Kartika Rawat Adobe Employee
Adobe Employee ,
Jul 14, 2021 Jul 14, 2021

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In Response To alcanepa

Hi there!

Sorry about that. Could you try some suggestions mentioned here? https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/td-...

Let us know how it goes.

 

Thanks,

Kartika

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Troubleshooting Software & Hardware
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