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Premiere Pro and Blackmagic Capture Issue

New Here ,
Aug 16, 2020

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Hi All,

 

MacBook Pro, Catalina 10.15.6. Blackmagic Intensity Shuttle

 

Since upgrading to PPro 2020, I find that the capture window is restruicted to the lower left quarter of the window. Attempting to look at the settings causes PPro 2020 to crash. There is no similar problem with Blackmagic's Media Express application. So I think something awry within PPro.

 

Anyone else seeing this?

 

Andrew

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Premiere Pro and Blackmagic Capture Issue

New Here ,
Aug 16, 2020

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Hi All,

 

MacBook Pro, Catalina 10.15.6. Blackmagic Intensity Shuttle

 

Since upgrading to PPro 2020, I find that the capture window is restruicted to the lower left quarter of the window. Attempting to look at the settings causes PPro 2020 to crash. There is no similar problem with Blackmagic's Media Express application. So I think something awry within PPro.

 

Anyone else seeing this?

 

Andrew

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Error or problem

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100

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Aug 16, 2020 0
Adobe Community Professional ,
Aug 16, 2020

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You should probably file a bug report.

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Aug 16, 2020 0
New Here ,
Sep 07, 2020

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Thanks

 

My challenge will who to... Not sure if its Adobe or BM. Perhaps to both:-)

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Sep 07, 2020 0
Adobe Community Professional ,
Sep 13, 2020

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Sep 13, 2020 0
New Here ,
Sep 12, 2020

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Hey Andrew, 

 

I will be following your post, I am having this exact issue as well and have yet to find a fix. It definitley seems like an Adobe bug, just not sure where to go to report or find a solution. We did find that if you click on the top left corner of the screen the image fills the window properly, but clicking out of it changes it back to the lower left quadrant. 

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 12, 2020

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A sceen shot might help the Adobe staff know what is happening.

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Sep 12, 2020 0
New Here ,
Sep 12, 2020

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Here's the screen shotScreen Shot 2020-09-13 at 6.18.36 PM.jpg

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Sep 12, 2020 0
Adobe Community Professional ,
Sep 13, 2020

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Its but a preview window. Does it caputure the file correctly.

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Sep 13, 2020 0
New Here ,
Sep 13, 2020

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Yes it does. The small preview window though makes it difficult to see what I need to see. And the freeze when trying to change settings is the larger concern.

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Sep 13, 2020 0
Ann Bens LATEST
Adobe Community Professional ,
Sep 13, 2020

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Why not just use scene detection. Capture entire tape and delete what you dont want.

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Sep 13, 2020 0