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Premiere Pro becomes unresponsive 75% of the time.

New Here ,
Aug 13, 2020

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  • Total Storage Capacity
    1000 gigabytes
  • Solid State Drive Capacity
    1000 gigabytes
  • System Memory (RAM)
    16 gigabytes
  • Graphics
    AMD Radeon RX 5700 XT
  • Processor Speed (Base)
    3.6 gigahertz
  • Processor Model
    AMD 3rd Generation Ryzen 7
  • Processor Model Number
    3700X
  • Operating System
    Windows 10

 

So I am not even sure where to begin. I have countless problems with Premiere (yes, it could very well be my fault). I believe my computer should be powerful enough to run everything. 

 

Here are some common troubles I am having:

 

- Premiere becomes unresponsive randomly while editing the timeline. I am forced to shut down the project using CTRL ALT Delete and reopen it.

 

- It takes 1 hour and 30 minutes to export an 8-minute project on Youtube 1920 HD setting. Half of the time, Encoder becomes unresponsive halfway through. 

 

I don't know if it is better to get a different video editing program, but I can't keep dealing with minor issues. 

 

(Everything is up to date, by the way.)

Topics

Crash, Editing, Export, Freeze or hang, Import, Performance

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32

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Premiere Pro becomes unresponsive 75% of the time.

New Here ,
Aug 13, 2020

Copy link to clipboard

Copied

  • Total Storage Capacity
    1000 gigabytes
  • Solid State Drive Capacity
    1000 gigabytes
  • System Memory (RAM)
    16 gigabytes
  • Graphics
    AMD Radeon RX 5700 XT
  • Processor Speed (Base)
    3.6 gigahertz
  • Processor Model
    AMD 3rd Generation Ryzen 7
  • Processor Model Number
    3700X
  • Operating System
    Windows 10

 

So I am not even sure where to begin. I have countless problems with Premiere (yes, it could very well be my fault). I believe my computer should be powerful enough to run everything. 

 

Here are some common troubles I am having:

 

- Premiere becomes unresponsive randomly while editing the timeline. I am forced to shut down the project using CTRL ALT Delete and reopen it.

 

- It takes 1 hour and 30 minutes to export an 8-minute project on Youtube 1920 HD setting. Half of the time, Encoder becomes unresponsive halfway through. 

 

I don't know if it is better to get a different video editing program, but I can't keep dealing with minor issues. 

 

(Everything is up to date, by the way.)

Topics

Crash, Editing, Export, Freeze or hang, Import, Performance

Views

33

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Peru Bob LATEST
Adobe Community Professional ,
Aug 13, 2020

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How full is the hard drive?

What type of SSD?

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

If not VFR, try using proxies:

https://helpx.adobe.com/premiere-pro/how-to/proxy-media.html

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