Premiere Pro - Bizarre crash with playback

New Here ,
Jul 14, 2021 Jul 14, 2021

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Hey,

 

So I am working on a GTA V cinematic, and for some reason, when it reaches a certain clip, Premiere Pro just crashes. it's bizarre since I have edited the clip before, and it didn't crash, and it's only on that certain point because if I playback the sample clip at a different timestamp (later in the edit), there are not issues.

 

I also don't get any error message or anything, it just crashes.

 

See attached video. 

 

Any solutions?

Thanks,

 

Doron

TOPICS
Crash, Error or problem, Hardware or GPU, Performance

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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The clip may have been corrupted somehow. If it is a copy you may want to try another version.

Also, you could try making a new version through Media Encoder or the free app HandBrake and see if the new version works better.

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Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hi there!

Sorry for that. Screen recorded footage could create some issues in performance. In addition, to what RobShultz suggests. You can refer to this article as well: https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/...

 Let us know how it goes.

Thanks,

Kartika

 


 

 

 

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Hello, thanks for your hasty responses.

 

This is not a screen recording, but a clip exported using GTA's tool for recording, I tried running it through Media Encoder, with no luck.

 

Thanks,

Doron

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