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Premiere Pro CC 2020 (14.0.1) Encoding Stuck on 0%

Community Beginner ,
Jan 22, 2020

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Hi there,

 

I'm trying to export a 1080p (24 fps) 90 second video in h264. I've done this hundreds of times before but for some reason the encoding window gets stuck on 0%. This is the first time I've tried to export with the latest update of Premiere Pro 2020 (14.0.1). Here are some quick notes:

(running on Mojave OS)

 

  • I have cleared media cache
  • I have tried render all previews
  • I have tried exporting in different formats to different locations
  • I have tried exporting through Media Encoder
  • I have not experienced any issues with exporting from this project before. This is the first time encoding in this version of Premiere Pro 2020. Most recent successful export was in Premiere Pro 2019.

 

Any suggestions are appreciated. Thank you!

Adobe Community Professional
Correct answer by Harold SIlva B. | Adobe Community Professional

Hello, apparently you has tried many things before;  What I suggest seriously do the following: Open your project; Now create a new project and copy and paste the timeline on the new project (there may be some error in the project you are currently working on) close the preview project and try to export.

 

Best regards

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Premiere Pro CC 2020 (14.0.1) Encoding Stuck on 0%

Community Beginner ,
Jan 22, 2020

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Hi there,

 

I'm trying to export a 1080p (24 fps) 90 second video in h264. I've done this hundreds of times before but for some reason the encoding window gets stuck on 0%. This is the first time I've tried to export with the latest update of Premiere Pro 2020 (14.0.1). Here are some quick notes:

(running on Mojave OS)

 

  • I have cleared media cache
  • I have tried render all previews
  • I have tried exporting in different formats to different locations
  • I have tried exporting through Media Encoder
  • I have not experienced any issues with exporting from this project before. This is the first time encoding in this version of Premiere Pro 2020. Most recent successful export was in Premiere Pro 2019.

 

Any suggestions are appreciated. Thank you!

Adobe Community Professional
Correct answer by Harold SIlva B. | Adobe Community Professional

Hello, apparently you has tried many things before;  What I suggest seriously do the following: Open your project; Now create a new project and copy and paste the timeline on the new project (there may be some error in the project you are currently working on) close the preview project and try to export.

 

Best regards

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Error or problem

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11.1K

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Jan 22, 2020 3
Explorer ,
Jan 22, 2020

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I'm having the same problem. I spent a number of hours on tech support. The solution for me was to downgrade to Premiere Pro v14.0.0

 

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Jan 22, 2020 1
Adobe Community Professional ,
Jan 22, 2020

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Hello, apparently you has tried many things before;  What I suggest seriously do the following: Open your project; Now create a new project and copy and paste the timeline on the new project (there may be some error in the project you are currently working on) close the preview project and try to export.

 

Best regards

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Jan 22, 2020 1
Community Beginner ,
Jan 27, 2020

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Thank you! That was the solution! Worked like a charm!

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Jan 27, 2020 0
New Here ,
Feb 10, 2020

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https://community.adobe.com/t5/premiere-pro/premiere-pro-encoding-stuck-at-0/td-p/10415467

Same issue after patching to 14.0.1.  Clearing the chapter markers from the sequence allowed me to render as normal.

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Feb 10, 2020 2
Adobe Community Professional ,
Jan 22, 2020

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For both Hampus and Silver ... were the sequences originally created in the 2019 13.x versions of Premiere?

 

I have seen a user elsewhere report that some sequences created in the 13.x/2019 builds won't export in 14.0.1. His workaround was to create a new sequence in 14.0.1, copy/paste the contents of the old sequence into the new one created in 14.0.1

 

You may find it faster to do this by setting up a "pancake" editing screen with two timelines vertically stacked.

 

 

 

Neil

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Jan 22, 2020 1
Community Beginner ,
Jan 27, 2020

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Thank you! It worked wonders!

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Jan 27, 2020 1
Adobe Employee ,
Jan 23, 2020

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Hi there,

 

We are investigating this issue. You may try the steps mentioned in this article and check if it helps.

 

Thanks,

Sumeet

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Jan 23, 2020 3
New Here ,
Jan 31, 2020

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Thank you Sumeet -- the recommendation in the article around deleteing the marker_GUID info worked for me.  https://community.adobe.com/t5/premiere-pro/how-to-solve-encoding-export-stuck-at-0-with-premiere-pr...

 

Did not need to do the new sequence / copy paste approach.

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Jan 31, 2020 2
New Here ,
Feb 03, 2020

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This also worked for me. There were multiple marker_GUID 's in my Sequences so just make sure to look for more than 1

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Feb 03, 2020 1
New Here ,
Feb 05, 2020

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Thank you SO much. Your advice just saved my life on a. crazy deadline. Clearing all markers on my existing sequence did the trick! I'm ever so grateful 🙂 

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Feb 05, 2020 1
New Here ,
Jan 30, 2020

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I have been getting this issue as well, 

The easiest fix that worked for me is to create a new sequence and copy everything into it.

What causes this issue though?

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Jan 30, 2020 0