Premiere Pro Closing During Export

[josefl9704091]

My Project gets around 80% exported and PP just decides to completely close without any error message or anything. I can export another video just fine in ths project. I have tried creating a new sequence. There are a couple of Red Giant transitions, but nothing heavy. Can provide the Crash file.

[Joëlle Bh]

Hello,

Do you have the latest version of Premiere pro?

if yes , please try to do these rebooting steps:

FAQ: How to clean media cache files 

FAQ: How to reset (trash) preferences.

[Kartika Rawat]

Hi Josef!

Sorry about that. We can get this checked. Would you mind sharing more information?

• Can you let us know your system specifications (OS, CPU, RAM, GPU)?
• Have you already tried deleting cache files? https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...
• What's the location of the project saving folder (internal/ external or shared drive)?

Let us know.

Thanks,

Kartika

[Peru Bob]

If you remove the Red Giant transitions, does it still crash?