Premiere pro computer freeze

New Here ,
Oct 23, 2020

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Does anyone know why my whole computer freezes up (I can only shut id down by holding the power button) when doing basic editing in Premiere pro. I have a good setup and only cutting videos should not be a problem at all.

My setup:

Amd Ryzen 3950x

Nvidia rtx 3080

64gb ram

ssd

 

 

 

TOPICS
Crash, Editing, Error or problem, Freeze or hang

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Adobe Employee ,
Oct 23, 2020

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Hi Luka5CC2,

 

Sorry about the poor experience. Which version of Premiere Pro are you using? Have you tried resetting app preferences & checked if it's working properly? 

 

Thanks,

Sumeet

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Luka5CC2 AUTHOR
New Here ,
Oct 24, 2020

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I'm running 14.5 version. Not yet

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New Here ,
Jan 14, 2021

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Hi, I've exactly the same probleme with the same hardware

Do you find a solution ?

Thanks,

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Explorer ,
Jan 14, 2021

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Reading along... having random freezes of my entire system while (only) working in Premiere Pro. Exporting is buggy too. Hardware Encoding doens't work. Software Encoding does sometimes, but also gets stuck often, requiring me to restart.

 

I am running:

Windows 10 Pro

Latest Nvidia Driver

Premiere Pro 14.8

 

i7-10700k

GTX1070

32GB RAM

M.2 for PP, ssd for cache, ssd for files

 

Tried to reset my cache and preferences. No luck...

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