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Premiere pro crashes when trying to begin a new project

New Here ,
Dec 21, 2020 Dec 21, 2020

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I just downloaded Pro for the first time and if I try to begin a project or open one that managed to get created Pro crashes. I have an Alienware laptop with 16 Gigs of Ram and a GeFore 1070 video card.  Windows 10 is fully updated, my drivers are updated, what can I do to make this work?  

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Community Expert ,
Dec 21, 2020 Dec 21, 2020

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What are the complete computer specs, including hard drives (how many, what kind, what is on each, and how full)?

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