Premiere Pro crashes

New Here ,
Jan 14, 2021 Jan 14, 2021

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Hi,

 

Premiere Pro keeps crashing. I have seen other posts with the same topic, but strange thing is in my case it stopped working overnight.

 

I have the Windows Surface Laptop 3 with the AMD processor. As far is I can tell my laptop meets the minimum requirements to use Premiere Pro. I want to use PP just for basic stuff, just simple editting.

 

Can someone tell me what the problem, and better yet, what the solution is? 

 

Thanks in advance, 

 

Twan

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Crash, Error or problem, Freeze or hang, Performance

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Adobe Community Professional ,
Jan 14, 2021 Jan 14, 2021

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What GPU does that thing have? There's an issue with the more recent Nvidia game driver, that is fixed by a clean install of the newer Studio driver or one version back in the Studio drivers.

 

As I don't know what graphics setup your rig has, I can't say for certain of course.

 

Neil

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