Premiere Pro crashing when adding to timeline sequence

New Here ,
Jan 11, 2021 Jan 11, 2021

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I'm importing layers from photoshop (PSD) into premiere pro (2019 version). They import fine, but then when I drag one onto my timeline I get the spinning wheel and the program needs to be forced quit. What can I do? I've cleared my cache and am still getting the same problem. I've also imported less files to see if it would work with just 1, same thing happens. 

 

Can I uninstall this premiere and reinstall the 2019 verison? My mac doesn't have have the latest upgrades.

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Crash, Editing, Freeze or hang, Import

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Adobe Community Professional ,
Jan 11, 2021 Jan 11, 2021

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OK, be sure to run the Adobe Cleaner after you uninstall the programs and before you re-install them:
Also, reboot your computer between steps even if you are not asked to...

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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