Premiere Pro Creating Weird Zero KB TextEdit files

[kaseyradatti]

Hi all,

In the past week, I've noticed anytime I create a new Premiere Pro project or open an existing project it makes odd files (containing numbers and letters eg. 478d7f12-2c9b-4ad5-a3dc-20f0d40c63c3) in the same folder as the .prproj file.

The files are saying they are zero bytes and don't contain any data. They also stay there after closing the project and accumulate the longer I use the project.

I am also having issues seeing my audio waveforms in any project I create. The only way to see audio waveform is to zoom in.  Could these issues be related?

I was running Premiere Pro 2018 (v12.1.2) and have updated to Premiere Pro 2019 (v13.0.3) but the issue hasn't changed.

Please help!

Thank-you,

Kasey

[chuckh91643851]

We have the same issue, and it is related to anytime PPro writes a file. These strange files show up in places defined by anything in Premiere setup, like Waveform Cache (if enabled) etc.

Very annoying.

Stats:

macos 10.12.6 (Sierra)

CC2018: 12.1.2 (build 69)

MacPro 2016 ish Trashcan

Thanks!

[R Neil Haugen]

Where do you have the Project Settings "Scratch disks" set, and where do you have the Media Cache locations set ... does either of those involve placing near the project file?

Neil

[chuckh91643851]

Neil,

Are you saying these files are normal behavior?

Chuck

[R Neil Haugen]

Just looking at the numbers ... that's the type of numbering you find in the cache/cache-database//pek folders. So I was curious where those files are supposedly getting parked on your machine.

Neil

[chuckh91643851]

I agree Neil, more like UID or GID numbering scheme for cache files. So these appear wherever a Premiere process is writing to, for example, they appear in the AutoSave Folder when doing that, Waveform Cache Folder when building Waveforms, etc etc.

My editor stated "..they are everywhere.." the former statement was just my observation.

This happens on one other station that is running similar versions. I have not checked the others which are for the most case on Sierra, but may be running sub versions of CC2018 or be on an ealier release.

More when I get the info.

[R Neil Haugen]

Keep posting back!

Neil

[kaseyradatti]

I haven't solved what the issue was but I found doing an OS update to Mojave (10.14) fixed both issues!

However, I discovered a colleague of mine is also having the same issue of audio waveforms not generating. His issue was only affecting new music tracks imported. He found that an audio track that he'd used months ago would import fine and show waveforms. Very strange!

He was running MacOS Mojave so he couldn't do an update to try fix the issue.

[devineedits]

I've noticed this as well. It only occurs when working on external drives, not locally. Happening to multiple editors in my department.

[TylerBurroughs]

I am also experiencing this issue.

I am working off an external drive. My system specs:

MacOS Mojave (10.14.5)

2018 MacBook Pro 15-inch

2.9 GHz Intel Core i9

Radeon Pro Vega 20 4 GB

Intel UHD Graphics 630 1536 MB

Premiere Pro 13.1.2 (Build 9)

This is really frustrating... media cache and scratch disk is pointed to separate folders.

[Kevin-Monahan]

Hi Tyler,

Can you do a test with a different user account? Same thing happening?

Let us know.

Thanks,
Kevin

[TylerBurroughs]

Hey Kevin,

Yes, this is happening across all users. It looks like it is happening when the project is being saved.

[Vinay Dwivedi]

Try to uncheck this option and then restart your machine.

Delete all these files before unchecking the option.

[TylerBurroughs]

I followed those steps. unchecked Creative Cloud Sync and restarted my machine. Premiere is still generating these files every time I save though.

[Vinay Dwivedi]

Please post a screenshot of Preferences>Media Cache and Autosave.

[TylerBurroughs]

[Vinay Dwivedi]

HI Tyler,

Please uncheck the Media cache option to "Do not delete.."one and check if it helps.

//Vinay

[TylerBurroughs]

Changed to do not delete. Its still creating these files though

[Vinay Dwivedi]

I have sent you a PM.

[dominik_pietruszka]

Hi Vinay,

has this been solved? We're experiencing the same issue here, would be grateful for a solution.

Thanks,

Dom

[TylerBurroughs]

I am still experiencing this issue.

[NBSal]

Any update on this?

[daleh55603119]

Is there any update on this???

I'm experincing the same issue, but the Weird Zero KB TextEdit files files post everytime the project is saved and don't go away.

Dale

[ginnyw51171473]

@vinay_D_, is there any update on this?  

This started for us last Friday and now multiple editors are reporting it. 

Does Adobe have any response?

Thank you for your help with this!

[mikec76043067]

Has anyone solved this? Our edit team is experiencing this same issue. Can anyone at Adobe answer and let us know how to fix this?