Copy link to clipboard
Copied
Hello ! i am new on this but i recorded some video, with MTS format and premiere doesnt import the audio file. The image yes. I have to activate something ? . I installed premiere again and the same problem. what can I do? Thank you. Blanca
Copy link to clipboard
Copied
Likely your audio is encoded in Dolby AC3 format. Adobe dropped support of it since CC2018. In theory it should work in Windows 8/10 via built-in support, but that not always happen. One of the solution is to convert audio, ready to use one is avail here: https://1drv.ms/u/s!Andr88T403SpgRL5G8nDA5pXK_Vf?e=dwpceJ
Copy link to clipboard
Copied
thank you , dos this work on Mac? My computer is Mac. I didn t tell, sorry. Thank you
Copy link to clipboard
Copied