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Premiere pro flips video automatically upside down, how to fix

Community Beginner ,
Nov 24, 2018

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I have a very annoying problem which occurs from time to time to me. I've imported media from the go-pro. When viewing them in the source monitor they appear upside down. It only happens to video's taken on the water. It look likes adobe applies some 'intelligence' when importing and decides to rotate the video, probably some wrong horizon detection?

I'm absolutely 100% sure that this particular vids are not actually recorded upside down. When playing back in on windows media player, vlc media player, and even after I  uploaded it to youtube (for testing): they all show the video the right way.

When using ingest settings the proxies are also created upside down, and the proxies also appear upside down in vlc media player. See screenshot of the original media and the proxy created by adobe.

Dragging the into the timeline and than rotate by effect isn't an option. See the image for all the situations.

video flip issues.png

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Premiere pro flips video automatically upside down, how to fix

Community Beginner ,
Nov 24, 2018

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I have a very annoying problem which occurs from time to time to me. I've imported media from the go-pro. When viewing them in the source monitor they appear upside down. It only happens to video's taken on the water. It look likes adobe applies some 'intelligence' when importing and decides to rotate the video, probably some wrong horizon detection?

I'm absolutely 100% sure that this particular vids are not actually recorded upside down. When playing back in on windows media player, vlc media player, and even after I  uploaded it to youtube (for testing): they all show the video the right way.

When using ingest settings the proxies are also created upside down, and the proxies also appear upside down in vlc media player. See screenshot of the original media and the proxy created by adobe.

Dragging the into the timeline and than rotate by effect isn't an option. See the image for all the situations.

video flip issues.png

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Nov 24, 2018 0
Adobe Community Professional ,
Nov 24, 2018

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Does the orientation of the picture appear as expected in Go Pro Studio (Go Pro renamed their software, so I am referring to it by the name that I remember).

Unless you want to generate new master files, you’ll have to use Rotation under Motion in the Effect Controls panel.

You can use Copy and Paste Attributes to speed this up.

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Nov 24, 2018 0
Community Beginner ,
Nov 24, 2018

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update 25-11..

I reinstalled everything. This solved two things:

- PP now showing original media the right way

- PP created proxy files that play back the right way (not upside down) in media players.

Only I got one major problem left, PP still play back the proxy file upside down.. What used to be some of them, now all of them are playing back the wrong way. See below.

Naamloos.png

to make this even more crazy: when i Import the proxy as regular media then it shows well

Naamloos.png

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Nov 24, 2018 0
Community Beginner ,
Nov 25, 2018

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For anybody having the same problem: go to project settings / general change renderere and playback to Software Only instead of CUDA. Will fix it

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Nov 25, 2018 1
Adobe Employee ,
Nov 26, 2018

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The flipped Proxy is an issue under investigation and we hope to fix as soon as possible. Until then, the workaround is to set your Renderer to Software Only (as you have already discovered).

Thank you.

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Nov 26, 2018 0
Adobe Employee ,
Dec 11, 2018

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Good news. The flipped video issue should be fixed in the Premiere Pro 13.0.2 update that was posted last night. Make sure to delete the Media Cache folders before launching Premiere to avoid any cache issues.

More information on 13.0.2:

https://helpx.adobe.com/premiere-pro/using/whats-new.html

https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

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Dec 11, 2018 1
New Here ,
Feb 13, 2019

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Hi there,

Thanks for fixing this for CC 2019.Is there any way to workaround this issue in Premiere CC2018 as our studio hasn't updated to 2019 yet?

Thanks

Marian

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Feb 13, 2019 0
Adobe Employee ,
Feb 14, 2019

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In older versions like CC2018, a possible workaround is to set your Renderer to Software Only. Go to File menu > Project Settings > General > Video Rendering and Playback > Renderer: set to Mercury Playback Engine Software Only.

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Feb 14, 2019 1
New Here ,
Feb 18, 2019

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Hi Trent,

Thanks for your reply, unfortunately changing the renderer doesn't work for me.

Cheers

M

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Feb 18, 2019 0
New Here ,
Jan 12, 2020

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Greetings! I just upgraded to Premiere Pro CC 2020 and I'm still getting this issue. Setting the render to software only IS NOT fixing the issue. Please help ASAP and thanks! 

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Jan 12, 2020 1
New Here ,
May 24, 2020

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I am having the same issues.  Premiere Pro 2020 has also now given me two error messages related to drivers.  I'm updated one driver, but the other is Nvidia and requires some more work.

 

I can no longer render in the editor.  The Red bar has been replaced with yellow and will not turn green. 😠

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May 24, 2020 0
Adobe Employee ,
Jul 15, 2020

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Inana,

What is the source footage? Have you tried transcoding it?

 

Thanks,
Kevin

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Jul 15, 2020 0