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I am experiencing a reoccuring freeze issue with my premiere pro 2020.
Everytime I opened any project, the source monitor and program monitor freeze after I started working for 5-10 minutes. Everytime it happens, I can use other panels such as timeline and source panel but source and program monitor.
Once they freeze, they stays freezed and I eventually have to force quit the app.
After the force quit, the panel pops up, saying "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down."
Often times, I struggle with reopening the app after it crashes, so I have to restart my laptop in that case.
I have already tried the following methods but any of these didn't work.
1. Reset the system preferences.
2. Uninstall the app and reinstall.
3. Uninstall the entire adobe creative cloud and reinstall the creative cloud and Premiere Pro.
I use
MacBook Pro (13-inch, 2017)
2.3 GHz Dual-Core Intel Core i5
Macintosh HD
Please let me know how to fix this problem!! I am desperate now.
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Please tell us your system specs: OS version, Premiere version (not just premiere pro 2020) amount of RAM, Hardware specs including graphics card and your source properties and sequence settings. Have you checked to make sure your system meets the minimum specs
https://helpx.adobe.com/premiere-pro/system-requirements.html
Do you have plenty of empty space on your drives: a minimum of 20% on your boot drive and 10% on all media drives?
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Just a wild guess, it sounds like your laptop is heating up after editing for some time. The i5 would be under constant load while editing, and thus it slows down to cool and causes Premiere to freeze.
Make sure your laptop has proper ventilation.