Premiere Pro Freezes when Saving 2020

New Here ,
Sep 30, 2020 Sep 30, 2020

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I am almost done with my project but Premiere keeps freezing (Eventually crashing) when I try to save latest changes. It shows the "Saving" but doesn't load, then when I press "Cancel" it shows me the color wheel. Eventually I end up Force Quitting the app (Done this over 40 times already). One time, it was on this color wheen for over an hour. 

 

I've tried saving project as, new file, same issue. I've tried renaming the documents folder where Premiere lives, same thing. Please help. I am two force quits away from switching to AVID.

 

 

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Crash, Editing, Freeze or hang

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Participant ,
Dec 22, 2020 Dec 22, 2020

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Same's been happening to me. Trashed prefs, created new project and media browser imported old stuff, no avail.  Frustrating as heck.

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Adobe Community Professional ,
Dec 22, 2020 Dec 22, 2020

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Check your disk permissions. They may have changed for any number of reasons.

Also check available disk space on your target disk. Probably not an issue, but worth checking anyway.

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Participant ,
Dec 22, 2020 Dec 22, 2020

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Thanks for the suggestion Jeff. As far as I can tell, permissions seem fine. It doesn't happen every time but I haven't been able to isolate a specific cause of it. Could happen once a day, or 4 times in an hour. 

 

For me it occurs when working in Productions (so maybe related to project locking?), but then again, I haven't worked outside of Productions in months, so maybe just coindicence. 

 

At this point, I'm basically hitting save after ever few actions so if I get to a save that freezes me, I've only lost a bit, rather than the hour (despite the fact I have auto-saves set to every 15 minutes, still unsure what's going on there) previously.

 

Anyhow, thanks again!

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Adobe Community Professional ,
Dec 22, 2020 Dec 22, 2020

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fwiw, I have autosaves set to every 5 minutes.  they happen so fast, I hardly notice.   Are you saying that the autosaves are not working?

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Adobe Community Professional ,
Dec 23, 2020 Dec 23, 2020

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I like your idea about it happening in Productions.

 

If you have time to work outside of Productions for a little while, please give that a try to see if the issue still manifests itself.

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New Here ,
Jan 27, 2021 Jan 27, 2021

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Hey, do we have a solution yet? I've been facing the same issues and none of the suggestions that I can find online seem to be working. 

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