Premiere Pro Hanging on Project Creation

New Here ,
Jun 08, 2021 Jun 08, 2021

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Hello,

 

Just purchased and installed Adobe Premiere Pro 2021. The program launches without fail but whenever I try to create a new project the entire program hangs and becomes unresponsive. Pulled a log from %temp% immediately after I killed it with Task Manager.

2021-06-08 17:28:18:432 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 14160.1623187698 (ACCC)...
2021-06-08 17:28:18:907 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 14632.1623187698 (ACHP)...
2021-06-08 17:28:19:061 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 14780.1623187699 (ACHP)...
2021-06-08 17:28:19:122 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 14656.1623187699 (ADCS)...
2021-06-08 17:28:19:312 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 14980.1623187699 (CCH_NGLW)...
2021-06-08 17:28:20:518 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 15220.1623187700 (CCH_UPI)...
2021-06-08 17:28:21:023 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 16084.1623187701 (COSY)...
2021-06-08 17:28:22:518 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 15936.1623187702 (ACNC)...
2021-06-08 17:28:23:910 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 16164.1623187703 (CCXP)...
2021-06-08 17:28:26:335 : ERROR INFO CSXSEventQueueManager::RemoveEventQueueByChannel: remove queue 15936.1623187702 (ACNC) for channel 1204...
2021-06-08 17:28:26:338 : ERROR vcfoundation::io::VCEndOfFile: <End Of File>
race:    1 00736582
   2 0073651C
   3 0073EB16
   4 0073EA85
   5 00737987
   6 00736971
   7 0072D87B
   8 00764330
   9 7506FA29
  10 77187A7E
  11 77187A4E

2021-06-08 17:28:26:339 : ERROR vcfoundation::io::VCEndOfFile: <End Of File>
race:    1 00736582
   2 0073651C
   3 0073EB16
   4 0073EA85
   5 00737987
   6 00736971
   7 0072D87B
   8 00764330
   9 7506FA29
  10 77187A7E
  11 77187A4E

2021-06-08 17:28:27:201 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 15100.1623187707 (LIBS)...
2021-06-08 17:29:06:377 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 2076.1623187746 (PPRO)...
2021-06-08 17:29:09:995 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 8952.1623187749 (AWLH)...
2021-06-08 17:31:26:755 : ERROR INFO CSXSEventQueueManager::RemoveEventQueueByChannel: remove queue 2076.1623187746 (PPRO) for channel 1300...
2021-06-08 17:31:26:758 : ERROR vcfoundation::io::VCEndOfFile: <End Of File>
race:    1 00736582
   2 0073651C
   3 0073EB16
   4 0073EA85
   5 00737987
   6 00736971
   7 0072D87B
   8 00764330
   9 7506FA29
  10 77187A7E
  11 77187A4E

2021-06-08 17:31:26:758 : ERROR vcfoundation::io::VCEndOfFile: WriteFile
race:    1 00736582
   2 0072D3D1
   3 0073E76C
   4 00737987
   5 00736971
   6 0072D87B
   7 00764330
   8 7506FA29
   9 77187A7E
  10 77187A4E

2021-06-08 17:31:32:081 : ERROR INFO CSXSEventQueueManager::RemoveEventQueueByChannel: remove queue 8952.1623187749 (AWLH) for channel 1336...
2021-06-08 17:31:32:084 : ERROR vcfoundation::io::VCEndOfFile: WriteFile
race:    1 00736582
   2 0072D3D1
   3 0073E76C
   4 00737987
   5 00736971
   6 0072D87B
   7 00764330
   8 7506FA29
   9 77187A7E
  10 77187A4E

2021-06-08 17:32:14:995 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 14416.1623187934 (PPRO)...
2021-06-08 17:32:16:514 : ERROR INFO CSXSEventQueueManager::CreateEventQueueIfNotExist: create queue 3276.1623187936 (AWLH)...
2021-06-08 17:42:51:617 : ERROR INFO CSXSEventQueueManager::RemoveEventQueueByChannel: remove queue 14416.1623187934 (PPRO) for channel 1352...
2021-06-08 17:42:51:619 : ERROR vcfoundation::io::VCEndOfFile: <End Of File>
race:    1 00736582
   2 0073651C
   3 0073EB16
   4 0073EA85
   5 00737987
   6 00736971
   7 0072D87B
   8 00764330
   9 7506FA29
  10 77187A7E
  11 77187A4E

2021-06-08 17:42:51:619 : ERROR vcfoundation::io::VCEndOfFile: WriteFile
race:    1 00736582
   2 0072D3D1
   3 0073E76C
   4 00737987
   5 00736971
   6 0072D87B
   7 00764330
   8 7506FA29
   9 77187A7E
  10 77187A4E

 My specs are:

OS Name	Microsoft Windows 10 Home
Version	10.0.19042 Build 19042
System Type	x64-based PC
Processor	AMD Ryzen 7 1800X Eight-Core Processor, 3600 Mhz, 8 Core(s), 16 Logical 
Motherboard	ROG STRIX X470-F GAMING
Installed Physical Memory (RAM)	32.0 GB
GRAPHICS CARDS ARE RUNNING IN SLI
Name	NVIDIA GeForce GTX 1080
Name	NVIDIA GeForce GTX 1080
TOPICS
Error or problem, Freeze or hang

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Update: Used the Adobe log grabber program. The name of the file is:

AdobeLogs_20210608_100328_296-win.zip

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