Premiere Pro Hangs On Startup

New Here ,
May 15, 2021 May 15, 2021

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Hi!

 

I am also having an issue with Permiere hanging and eventually crashing on the splash screen (video included). I have tried the troubleshooting guides and tips, including: clearing cache, clearing preferences, run as admin, clean uninstall and reinstall, permuatations of driver updates and rollbacks, etc. Nothing seems to be working for me. Is there a way I can send a log that might help with troubleshooting? What's super unfortunate is that it was working fine in the beginning of my trial and then with less than a week remaining, I got hosed 😕

 

Software versions all updated to latest:

Latest Premiere Pro uodated via Creative Cloud

Intel UHD Graphics 620 v27.20.100.9466 
NVIDIA GeForce MX150 v27.21.14.6627
Windows v20H2 Build 19042.985

Any help is appreciated. Thanks in advance!

 

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Freeze or hang

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New Here ,
May 16, 2021 May 16, 2021

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Same problem here, let me know when you've found a solution. I'm currently deleting the newest version and going back to an earlier version to see if this fixes the problem..

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New Here ,
May 18, 2021 May 18, 2021

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Still a problem. You? 

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New Here ,
May 18, 2021 May 18, 2021

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LATEST

Upgraded to latest Windows version (21H1 Build 19043.985) and the problem still persists. Good thing this was only a demo! 

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