Premiere Pro issues with import screen and effects

New Here ,
Apr 20, 2021 Apr 20, 2021

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So I recently just bought a new Dell Inspirion laptop a couple of days ago so I could edit at home. It worked for about a day before I started noticing some issues. First issue was when I would try to import video. When the file explorer window pops up, it will say "Working on it..." for like a good 10 minutes before actually pulling up my sources. Another issue that started today was when I would try to go to search an effect in the effects tab, but nothing would happen. I tried clicking on the various effect folders - nothing. Like previous, it eventually did work about 10 minutes later. I have important work to do and having these issues is not helping at all. If anyone knows what's going on, that would be greatly appreciated!

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Error or problem, Freeze or hang

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