Premiere Pro keeps crashing

Report · May 09, 2021

I have exhausted all ideas to fix this - pls help

Once I playback or click it crashed - as below the log and full log as attached

Report · May 09, 2021

Process: Adobe Premiere Pro 2021 [13055]

Path: /Applications/Adobe Premiere Pro 2021/Adobe Premiere Pro 2021.app/Contents/MacOS/Adobe Premiere Pro 2021

Identifier: com.adobe.PremierePro.15

Version: 15.1 (15.1)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Adobe Premiere Pro 2021 [13055]

User ID: 502

Date/Time: 2021-05-09 17:10:12.100 +0800

OS Version: macOS 11.2.3 (20D91)

Report Version: 12

Anonymous UUID: 5B67E985-F7BB-4F29-EF17-8768BE4752BF

Time Awake Since Boot: 21000 seconds

System Integrity Protection: enabled

Crashed Thread: 69 Dispatch queue: com.apple.root.default-qos

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [13055]

Thread 69 Crashed:: Dispatch queue: com.apple.root.default-qos

0 com.adobe.dvaaccelerate.framework 0x000000010c1575e6 l9_ippsMulC_32f + 294

1 com.adobe.dvaaudiofilters.framework 0x000000010f6cfc11 dvaaudiofilters::AudioEnvelope::Process(float**, float**, int, dvacore::utility::Flags<unsigned long long>, dvacore::utility::Flags<unsigned long long>&) + 161

2 com.adobe.dvaaudiofilterhost.framework 0x000000010f335b59 dvaaudiofilterhost::AudioFilter::ProcessWithMapping(float**, float**, int, dvacore::utility::Flags<unsigned long long>, dvacore::utility::Flags<unsigned long long>&) + 761

3 com.adobe.AudioFilterHost.framework 0x00000001122c0a09 ML::DVAAudioFilter::ProcessInternal(dsp::AudioBuffer&) + 89

4 com.adobe.AudioRenderer.framework 0x000000010da90433 AR::RealtimeAudioClipTrackItemRenderer::ProcessComponents(bool, dvamediatypes::FrameRate const&, bool, dvamediatypes::TickTime const&, unsigned int, AR::StackAudioSubBufferLock&) + 2195

5 com.adobe.AudioRenderer.framework 0x000000010da90f35 AR::RealtimeAudioClipTrackItemRenderer::GetAudioData(dvamediatypes::TickTime const&, dsp::AudioBuffer&, bool) + 2373

6 com.adobe.AudioRenderer.framework 0x000000010da8f2d8 AR::RealtimeAudioClipTrackItemRenderer::FillInitialDelay(dvamediatypes::TickTime const&, dvamediatypes::TickTime const&, bool, bool) + 792

7 com.adobe.AudioRenderer.framework 0x000000010da6345c AR::AudioClipTrackRenderer::CreatePrerollList(dvamediatypes::TickTime const&, bool) + 1740

8 com.adobe.AudioRenderer.framework 0x000000010da64a66 AR::AudioClipTrackRenderer::Preroll(dvamediatypes::TickTime const&, bool) + 678

9 com.adobe.AudioRenderer.framework 0x000000010da822e7 AR::AudioTrackGroupRenderer::Preroll(dvamediatypes::TickTime const&, bool) + 87

10 com.adobe.AudioSupport.framework 0x000000011266ec59 ML::MonitorMixer::PrerollAsync(dvamediatypes::TickTime const&, bool, std::__1::function<void ()>) + 617

11 com.adobe.AudioSupport.framework 0x000000011267b94b void boost::_bi::list4<boost::_bi::value<dvacore::classref::InterfaceRef<ML::MonitorMixer, ML::IMonitorMixer> >, boost::_bi::value<dvamediatypes::TickTime>, boost::_bi::value<bool>, boost::_bi::value<std::__1::function<void ()> > >::operator()<boost::_mfi::mf3<void, ML::MonitorMixer, dvamediatypes::TickTime const&, bool, std::__1::function<void ()> >, boost::_bi::list0>(boost::_bi::type<void>, boost::_mfi::mf3<void, ML::MonitorMixer, dvamediatypes::TickTime const&, bool, std::__1::function<void ()> >&, boost::_bi::list0&, int) + 203

12 com.adobe.AudioSupport.framework 0x000000011267b5aa boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf3<void, ML::MonitorMixer, dvamediatypes::TickTime const&, bool, std::__1::function<void ()> >, boost::_bi::list4<boost::_bi::value<dvacore::classref::InterfaceRef<ML::MonitorMixer, ML::IMonitorMixer> >, boost::_bi::value<dvamediatypes::TickTime>, boost::_bi::value<bool>, boost::_bi::value<std::__1::function<void ()> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26

13 com.adobe.dvacore.framework 0x0000000102a93c0c dvacore::threads::ExecuteTopLevelFunction(boost::function<void ()> const&) + 92

14 com.adobe.dvacore.framework 0x0000000102a939bf dvacore::threads::WrapExecuteTopLevelFunction(void*) + 15

15 libdispatch.dylib 0x00007fff203ea7c7 _dispatch_client_callout + 8

16 libdispatch.dylib 0x00007fff203ece1c _dispatch_queue_override_invoke + 777

17 libdispatch.dylib 0x00007fff203f9857 _dispatch_root_queue_drain + 326

18 libdispatch.dylib 0x00007fff203f9fb8 _dispatch_worker_thread2 + 92

19 libsystem_pthread.dylib 0x00007fff20592453 _pthread_wqthread + 244

20 libsystem_pthread.dylib 0x00007fff20591467 start_wqthread + 15

Report · Feb 26, 2022

Hi Nicholas0326. I'm wondering if this was ever resolved? I've got a similar problem with Premiere Pro and crashing and it looks like the crashed thread in your report is similar to mine--lots of audio-related issues. How did you fix this? I'm at my wits end.

Best,

~Markeith

Here's my specs and thread:

iMac (Retina 5K, 27-inch, 2020)

Processor: 3.8 GHz 8-Core Intel Core i7

Memory: 72 GB 2667 MHz DDR4

Startup Disk: Macintosh HD

Graphics: AMD Radeon Pro 5500 XT 8 GB

---

Thread 100 Crashed:: Dispatch queue: com.apple.root.default-qos
0 AudioRenderer 0x10df30a21 AR::AudioClipTrackRenderer::Preroll(dvamediatypes::TickTime const&, bool) + 625
1 AudioRenderer 0x10df4ec87 AR::AudioTrackGroupRenderer::Preroll(dvamediatypes::TickTime const&, bool) + 87
2 AudioSupport 0x108947f69 ML::MonitorMixer::PrerollAsync(dvamediatypes::TickTime const&, bool, std::__1::function<void ()>) + 617
3 AudioSupport 0x108954b6b void boost::_bi::list4<boost::_bi::value<dvacore::classref::InterfaceRef<ML::MonitorMixer, ML::IMonitorMixer> >, boost::_bi::value<dvamediatypes::TickTime>, boost::_bi::value<bool>, boost::_bi::value<std::__1::function<void ()> > >::operator()<boost::_mfi::mf3<void, ML::MonitorMixer, dvamediatypes::TickTime const&, bool, std::__1::function<void ()> >, boost::_bi::list0>(boost::_bi::type<void>, boost::_mfi::mf3<void, ML::MonitorMixer, dvamediatypes::TickTime const&, bool, std::__1::function<void ()> >&, boost::_bi::list0&, int) + 203
4 AudioSupport 0x1089547da boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf3<void, ML::MonitorMixer, dvamediatypes::TickTime const&, bool, std::__1::function<void ()> >, boost::_bi::list4<boost::_bi::value<dvacore::classref::InterfaceRef<ML::MonitorMixer, ML::IMonitorMixer> >, boost::_bi::value<dvamediatypes::TickTime>, boost::_bi::value<bool>, boost::_bi::value<std::__1::function<void ()> > > >, void>::invoke(boost::detail::function::function_buffer&) + 26
5 dvacore 0x104945bac dvacore::threads::ExecuteTopLevelFunction(boost::function<void ()> const&) + 92
6 dvacore 0x10494595f dvacore::threads::WrapExecuteTopLevelFunction(void*) + 15
7 libdispatch.dylib 0x7ff803305cc9 _dispatch_client_callout + 8
8 libdispatch.dylib 0x7ff8033083bf _dispatch_queue_override_invoke + 801
9 libdispatch.dylib 0x7ff8033153ba _dispatch_root_queue_drain + 343
10 libdispatch.dylib 0x7ff803315b5a _dispatch_worker_thread2 + 160
11 libsystem_pthread.dylib 0x7ff8034b902e _pthread_wqthread + 256
12 libsystem_pthread.dylib 0x7ff8034b7ffb start_wqthread + 15

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Premiere Pro keeps crashing