PREMIERE PRO KEEPS CRASHING

New Here ,
May 15, 2021 May 15, 2021

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Premiere pro keeps crashing while im editing a video, in the middle of my workflow, the video just wont play back at all. the audio cant be heard at ALL & it stays frozen on a still image. been doing this for 3 days now !!! help???

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Crash, Editing, Freeze or hang, Performance

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Adobe Community Professional ,
May 15, 2021 May 15, 2021

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We don't know anything about your situation so it's basically impossible to help. You need to tell us about:

 

Your hardware.

Your OS.

Your Premiere version.

What kind of media you are working with (frame size, framerate, video codec)

What you are doing in the timeline (multicam? VFX? Using third-party plugins?)

Etc. Whatever can help to figure out what's going wrong.

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New Here ,
May 15, 2021 May 15, 2021

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My apologies! All im trying to do is simple cut and put into sequence but it keeps crashing. Never had a problem until recently.

 

Imac 5k 2017

3.5 GHz Quad-Core Intel Core i5

Memory 32 gb 2400 MHz DDR4

Graphics Radeon Pro575 4GB

OS 11.3.1 

 

1920x1080

264. 60fps

 

 

 

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