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Hi Folks,
I working with projects in an Adobe Production and every time I try and Open or Save a project, my RAM usage shoots up to 100GB (on a 72GB system) and Premiere hangs. It eventually opens/saves, every time, but usually after about 10 minutes of waiting.
This is happening on three different machines with three different copies of the project. I even took all the media offline and just opened one of the projects, and the issue still occurs.
We have gone through the usual troubleshooting steps already.
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"the usual troubleshooting steps already"
That's not really helpful. You'll have to say what. We'll have to start every suggestion with "You've probably tried this but..."
Create a new project and IMPORT the current project and see how that goes. It sounds like there is some corruption in that project.
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You're right. Sorry. Frustration has set in. I guess I meant trashing the preferences and clearing the cache.
Ironically, that import project trick is something I usually try, and forgot to this time. The weird thing is it's MULTIPLE projects in the production.
I'll give it a go tomorrow and report back. Thank you for your candor.
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After tons of testing, I discovered there are instances of clips with hundreds of copies of the same marker that I imagine weren't made by an editor. I deleted every marker on every clip, and the core issue goes away. The project saves without hanging or spiking the RAM.
However, when I close and re-open the saved project, the markers come back, and so does the problem!
I feel like I've got it to a place where an Adobe Engineer can take a look at it. Is there anyone available to take my case? Here's a video of the problem in action...