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PREMIERE PRO NEEDS TO BE REPAIRED

New Here ,
Sep 04, 2020

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I don't know what mistake was made in this latest version of Premiere Pro, but Premiere has crashed on me around 10 times in the last single day of editing. I'm editing with proxies and the project is only 16 minutes- it's not that big a project, and yet I've had to spend at times twice the amount of time it takes me to edit in order to move the project along due to the constant crashing. And this is all on a brand new, maxed out apple computer I purchased 8 months ago. It's pathetic, and a tremendous waste of my time. As I search online I see that others are having the same experience. Adobe needs to fixe Premiere Pro so that it doesn't crash constantly. Otherwise I will cancel my Adobe subscription and use other services by other companies that are actually reliable for the remainder of my career, and will strongly encourage my many friends in this line of work to do likewise (many are already making the switch due to their own similar experiences). 

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Crash, Editing, Error or problem, Freeze or hang

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PREMIERE PRO NEEDS TO BE REPAIRED

New Here ,
Sep 04, 2020

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I don't know what mistake was made in this latest version of Premiere Pro, but Premiere has crashed on me around 10 times in the last single day of editing. I'm editing with proxies and the project is only 16 minutes- it's not that big a project, and yet I've had to spend at times twice the amount of time it takes me to edit in order to move the project along due to the constant crashing. And this is all on a brand new, maxed out apple computer I purchased 8 months ago. It's pathetic, and a tremendous waste of my time. As I search online I see that others are having the same experience. Adobe needs to fixe Premiere Pro so that it doesn't crash constantly. Otherwise I will cancel my Adobe subscription and use other services by other companies that are actually reliable for the remainder of my career, and will strongly encourage my many friends in this line of work to do likewise (many are already making the switch due to their own similar experiences). 

TOPICS
Crash, Editing, Error or problem, Freeze or hang

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61

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Sep 04, 2020 0
Most Valuable Participant ,
Sep 04, 2020

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Some things to do, and more information needed for someone to help...
-Troubleshooting https://community.adobe.com/t5/Premiere-Pro/Unofficial-Premiere-Pro-Troubleshooting-Guide/td-p/87892...
-PPro Editing Information FAQ https://community.adobe.com/t5/Premiere-Pro/FAQ-What-information-should-I-provide-when-asking-a-ques...
-Mac only https://community.adobe.com/t5/Premiere-Pro/FAQ-Basic-Troubleshooting-amp-Maintenance-for-Premiere-P...

 

This is a public forum with "some" Adobe staff participation, use the links below to make a report or request
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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Sep 04, 2020 0
New Here ,
Sep 04, 2020

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Do you think I should avoid updating to the latest version? I have 13.1.5 version and my computer says not compatible to update to latest version

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Sep 04, 2020 0
LEGEND ,
Sep 04, 2020

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14.3.0 marks the end of the line for most older systems. Beginning with the 14.3.1 release (and further implemented in the current 14.3.2 release), Premiere Pro will no longer install or run properly, if at all, on any system that does not meet Adobe's official minimum requirements to run a given major version of the program. And by the tme the next major version of the Creative Cloud desktop app is released, the individual Creative Cloud programs can no longer be installed at all on any system that's too old compared to the official minimum requirements for that program.

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Sep 04, 2020 0