Premiere Pro not open

New Here ,
May 06, 2021 May 06, 2021

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Hello everybody

I just install Premiere Pro, I double click on it to open it, is opening the loading image but it stays like this and don.t want to open. I already tried all the solutions I found on youtube but still I cannot open it. Anyone can help me with this? Thank you !

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Adobe Community Professional ,
May 06, 2021 May 06, 2021

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Hi

I'll move the thread from the Using the Community forum to the Premiere Pro forum for you

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Adobe Community Professional ,
May 06, 2021 May 06, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Adobe Community Professional ,
May 06, 2021 May 06, 2021

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Does your computer meet the minimum specifications?

https://helpx.adobe.com/premiere-pro/system-requirements/2019.html

 

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?


 

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