Premiere Pro not working correctly

Community Beginner ,
May 05, 2021 May 05, 2021

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Hi! I use adobe premiere pro for work and I'm haveing issues to eddit my last project. As shown in the image above, the program won't open correctly.

 

Screenshot_1.png

 

I do have a sequence with clips on it, but I can't see them. What should I do?

 

P.S.: I have all programs and drivers updated and to this point, I have never dealted eith this problem.

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Error or problem, User interface or workspaces

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correct answers 1 Correct Answer

Adobe Community Professional , May 05, 2021 May 05, 2021
Does going to Window > Workspace > Reset to Saved Layout help?

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Adobe Employee ,
May 05, 2021 May 05, 2021

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Hi there,

Thanks for writing in. I understand there is no preview on opening the Premiere Pro projects on the latest version of the application.

Let us know the outcome.

Regards,

Shivangi

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Community Beginner ,
May 05, 2021 May 05, 2021

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Just cheked it and still not working. It actually got even worse as seen in the image above. Screenshot_2.png

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Community Beginner ,
May 05, 2021 May 05, 2021

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I noteced now that the problem occurs when a sequence is created. Any form of sequence creation makes the software stop working correctly.

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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Does going to Window > Workspace > Reset to Saved Layout help?

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Community Beginner ,
May 05, 2021 May 05, 2021

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YES! Thank you!

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Adobe Community Professional ,
May 05, 2021 May 05, 2021

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That can "wake it up" if you're experience some visual UI glitches like that.

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Hi All.

I just had a similar problem when Premier Pro 2020 and 2021 would not not open any project on my Mac. It would let you select any project and then start to open then just freezed followed by the Beach Ball of Death, had to force quit. 

The solution I stumbled on in a blind panic was to create a brand new project, then opened up previous projects and thankfully all now open up.

Keep safe all.

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