Premiere Pro only loads projects to 75% and then stuck

Engaged ,
Mar 01, 2018

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Hi,

Since a few days PP 18.2 simply won't load any projects anymore,

it loads them up until 75% straight away and then will stay at 75% forever.

I have tried deleting the cache file and the Adobe folder in Documents,

No luck. Is there any workaround to this or is this bug acknowledged ?

This occurs on all our Computers.

There's always a new massive bug in each version which prohibits me working with PP; that's a weird standard for a market leading software.

OS Name Microsoft Windows 10 Pro

Version 10.0.16299 Build 16299

OS Manufacturer Microsoft Corporation

System Manufacturer Hewlett-Packard

System Model HP Z640 Workstation

System Type x64-based PC

Processor Intel(R) Xeon(R) CPU E5-2630 v4 @ 2.20GHz, 2200 Mhz, 10 Core(s), 20 Logical Processor(s)

BIOS Version/Date Hewlett-Packard M60 v02.34, 18/05/2017

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Premiere Pro only loads projects to 75% and then stuck

Engaged ,
Mar 01, 2018

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Hi,

Since a few days PP 18.2 simply won't load any projects anymore,

it loads them up until 75% straight away and then will stay at 75% forever.

I have tried deleting the cache file and the Adobe folder in Documents,

No luck. Is there any workaround to this or is this bug acknowledged ?

This occurs on all our Computers.

There's always a new massive bug in each version which prohibits me working with PP; that's a weird standard for a market leading software.

OS Name Microsoft Windows 10 Pro

Version 10.0.16299 Build 16299

OS Manufacturer Microsoft Corporation

System Manufacturer Hewlett-Packard

System Model HP Z640 Workstation

System Type x64-based PC

Processor Intel(R) Xeon(R) CPU E5-2630 v4 @ 2.20GHz, 2200 Mhz, 10 Core(s), 20 Logical Processor(s)

BIOS Version/Date Hewlett-Packard M60 v02.34, 18/05/2017

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1.3K

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Mar 01, 2018 0
LEGEND ,
Mar 01, 2018

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This isn't normal.  There aren't a ton of folks reporting it.  So my thinking is that it's an issue with your machines, or your projects.

You can try some troubleshooting.  Something might help.

Unofficial Premiere Pro Troubleshooting Guide

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Mar 01, 2018 0
Mar 01, 2018

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Hi WeAreMoose,

Sorry about this annoying issue. Have you tried importing your original project into a new Premiere Pro project?

Thanks,

Kulpreet Singh

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Mar 01, 2018 2
Engaged ,
Mar 05, 2018

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Hi Kulpreet,

Yes I have, it's stuck at loading the project and won't show the project files.

Thanks

Jannick

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Mar 05, 2018 0
Mentor ,
Mar 06, 2018

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"and won't show the project files"

i have a hard time visualizing that statement,  but if I had a project that would not load fully and would get stuck while trying to open project, I would start 'off-line project files'

but, if i could not see project files, I would change my folder names of my media, so that Premiere Pro went to open project, it would not see media, ask to locate, then I would off-line.

That would only trouble shoot out the possibility of potentially one media file stalling import.

if Project loaded in as 'off-line', then I would start process of elimination of on-lining media to possibly find the corrupt file.

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Mar 06, 2018 0
Mar 06, 2018

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Quick question:

Do you have mogrts in your project? If so, what version of After Effects do you have ?

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Mar 06, 2018 0
Adobe Community Professional ,
Mar 06, 2018

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Create a new project. Add a couple files. Can you reopen that?

Do the old projects involve any plugins?

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Mar 06, 2018 0
Engaged ,
Mar 06, 2018

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It's been 5 Days, does anybody else have an opinion or an idea?

I've been trying the unofficial troubleshooting guide, no computer can open the projects anymore.

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Mar 06, 2018 0
Engaged ,
Mar 06, 2018

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Hi, thanks again for suggestions.

The visualisation of 'Won't show project files' is as such:

The popup window for Importing the project shows up, but no files, or filestructure shows up in that box, it just remains empty.

To further specify: this issue is not just related to ONE project, we are a production company, every single project created before the last update

12.2 won't open anymore. Not a single one, it is clearly related to the last update.  I have tried downgrading to 12.0 but it won't help anymore.

Some AutoSaves which have been created before the update still open, but these are obviously now over 2 weeks old.

Thanks

Jannick

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Mar 06, 2018 0
Engaged ,
Mar 06, 2018

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Hi,

If I create a new project (post-updating) it is no problem and I can work absolutely normal.

It only concerns projects which have been opened/altered post-update.

I don't use any plugins.

Thanks

Jannick

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Mar 06, 2018 0