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I've updated my Premiere 2020 and now I'm unable to open new and old projects. No matter what I do the program ends up in a frozen screen of "Not Responding."
Things that i already tried:
- uninstalling the application
- updating my drivers
- reinstalling graphic driver
- windows upgrade (data repair)
- uninstalling all adobe programs / use adobe cleaner , reinstalling
- use ccleaner, delete registry rubbish and everything with adobe
- search my C:// for adobe and delete everything that ive found
- put out some usb cable
- reinstalling audio drivers
- put out the cables from alle monitor step by step (using 4 monitors)
- turn off windows defender/firewall, antivirus
- turn off internet
- delete preferences/plugins (shift+alt)
Sitting since 3 days ,5 hours each day to look for a fix ... maybe here someone can help me. .
System:
Microsoft Windows 10 (10.0) Professional 64-bit (Build 19042)
Mainboard ROG STRIX X570-E GAMING
DDR4-2132 G-Skill 32GB Ram (1066MHz)
NVIDIA GeForce GTX 1060 6GB
AMD Ryzen 9 3900XT 12-Core Processor
Monitor 0
Model TERRA 3280W ()
ID WOR3280
Serial
Manufacturing Date Week 255, Year 2019
Size 31.5 inches
Max Resolution 2560 x 1440 @ 59 Hz
Horizontal Freq. Range 240-240 kHz
Vertical Freq. Range 48-146 Hz
Max Pixel Clock 600 MHz
Gamma Factor 2.2
Monitor 1
Model 2481W (AOC International)
ID AOC2481
Serial AJEG99A001404
Manufacturing Date Week 36, Year 2016
Size 24.0 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-83 kHz
Vertical Freq. Range 50-76 Hz
Max Pixel Clock 170 MHz
Gamma Factor 2.2
Monitor 2
Model 2481W (AOC International)
ID AOC2481
Serial AJEG99A001407
Manufacturing Date Week 36, Year 2016
Size 24.0 inches
Max Resolution 1920 x 1080 @ 60 Hz
Horizontal Freq. Range 30-83 kHz
Vertical Freq. Range 50-76 Hz
Max Pixel Clock 170 MHz
Gamma Factor 2.2
Monitor 3
Model SAMSUNG (Samsung)
ID SAM0DFB
Serial
Manufacturing Date Week 1, Year 2017
Size 54.6 inches
Max Resolution 3840 x 2160 @ 60 Hz
Horizontal Freq. Range 15-135 kHz
Vertical Freq. Range 24-75 Hz
Max Pixel Clock 600 MHz
Gamma Factor 2.2
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I've created a Windows user account with admin rights.. Premiere works fine there... What is different to my main account (also admin rights)