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Premiere Pro Render Problem

Community Beginner ,
Sep 03, 2020 Sep 03, 2020

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Hello,

 

I have this problem with my Premiere Pro and Media encoder.

 

After fully rendering the video output, The render screen (with the loading bar) won't close and it just stay there. I also keep track of the encode and decode process in my task manager. And when everything finishes, I just click on the cancel button (in the render box within PP).

 

And i have done this in Media Encoder and it still gets stuck, I have to manually click on pause and resume to start rendering the other projects.

 

The exported files are okay, no stutters and video issues. Is this a glitch with premiere pro and media encoder? What am I doing wrong?

 

My export settings is at the default YouTube 1080p.

 

This only happens if I render a video that is more than an hour with the same default settings and other custom settings.

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Error or problem , Freeze or hang

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correct answers 1 Correct answer

Community Expert , Sep 03, 2020 Sep 03, 2020

Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card

and your source properties.  

By any chance are you working with source material from a smartphone or screen recordings?  If so, the issue may be from variable frame rate sources.  This is an intermittent issue and is impossible to predict when it will happen and how the problem  will manifest itself so it's always a good idea to convert these files to a constant frame rate.

https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/td-p/10874355?page=1

...

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Community Expert ,
Sep 03, 2020 Sep 03, 2020

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Please tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card

and your source properties.  

By any chance are you working with source material from a smartphone or screen recordings?  If so, the issue may be from variable frame rate sources.  This is an intermittent issue and is impossible to predict when it will happen and how the problem  will manifest itself so it's always a good idea to convert these files to a constant frame rate.

https://community.adobe.com/t5/premiere-pro/faq-issues-with-screen-recorded-footage-in-premiere-pro/...

You can see if your sources are variable frame rate using media info

https://mediaarea.net/en/MediaInfo/Download

You can convert to constant frame rate using handbrake

https://handbrake.fr

and here's how

https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

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Community Beginner ,
Sep 03, 2020 Sep 03, 2020

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Oh my god @mrgrenadier thank you so much for this info! I've never even thought about that. Yeah upon thinking  the video files that I use when it constantly hangs are zoom recordings! Jeez and i thought i had a bad pc haha. I edit 4k footages from my sony a6400 and it runs smoothly but when editing zoom recordings, premiere always gets stuck on the rendering page. I'll try out handbrake and see if it fixes if. If not, oh well haha.

 

Here are my base specs

Ryzen 5 3600 OC to 4.1ghz

Zotac Rtx 2060 super

16gb 3200mhz ram

Gigabyte ssd

Seagate hdd

 

Premiere pro updated to latest version

Windows 10 and drivers all updated with latest drivers

 

 

 

 

 

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