Premiere pro shutdown

New Here ,
Dec 14, 2020

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I'm angry at those ***********, cause my project was done and i was about to save it and then a ******* massage came on and i can't save it from beeing complete deleted! what the **** adobe?! ******* 15h of work and you don't have better things to do as to crash my project?! are you serious? damn i'm about to get in T-rex mode. I'm upset now! 

 

<edited by a moderator so it could be returned to the Premiere Pro board.  Ed note: Profanity, even disguised, is not permitted in this community.>

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Crash, Editing, Error or problem, User interface or workspaces

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Adobe Community Professional ,
Dec 14, 2020

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Moved to video lounge.

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Enthusiast ,
Dec 14, 2020

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Softwares crash, it's a fact, and it happens to any software. That's why all of NLEs, and other programs as well, have an auto-save feature embedded, so you don't lose hours of work. If you set up your system right, you'll lose a few minutes in worst case. Also, that is why most editors have the habit of CRTL+S every few minutes.

So you worked for 15 hours, and you were "about to save it"? Check your autosave folder, your best bet is there.

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Adobe Community Professional ,
Dec 15, 2020

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and just to add to these answers, you can set the location of your autosaves in the project settings: scratch disk and the interval between autosaves in preferences.  I set the autosave interval to 5 minutes.  the autosaves are usually so fast I hardly notice it happening.  And I strongly recommend that you keep your autosave folder on a different drive than the project file.  This way, if a drive crashes, you still have the project... 

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Adobe Community Professional ,
Dec 15, 2020

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Your project will have backups as Premiere creates backups in the background. They're usually in Auto-Save folder right next to your project file.

And, yes, software crashes. That's normal especially with Premiere or After Effects. These things happen. That's why I use Ctrl+S every now and then, just a second nature now after years of using adobe software 😉

Marek Mularczyk
Adobe Certified Expert and Instructor

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Adobe Employee ,
Dec 15, 2020

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Hi Christin,

I am so sorry you are experiencing difficulty. Have you found your Auto Save folder yet? Are there any backups there? Let me know. 

 

Thank You,

Kevin

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