Premiere Pro shutting off my PC monitor

New Here ,
May 23, 2021 May 23, 2021

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This happens frequently and mostly when I am exporting and using the Media Encoder. The monitor goes off while the CPU is on.  I use the latest version of PP. I have a decent BenQ 32" monitor.  Appreciate any help to reolve this. 

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Crash, Editing, Error or problem, Export, Freeze or hang, Hardware or GPU, Performance

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Right click anywhere in your screen

Select Display Settings

Select Power & Sleep

Is this what you see?

 

Sleep.jpg

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New Here ,
May 23, 2021 May 23, 2021

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Yes. That is my Power & Sleep settings

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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I recently had to replace one of my wife's 2 monitors because it kept going blank... new monitor on the same cable works

 

Can you borrow a different monitor?

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New Here ,
May 23, 2021 May 23, 2021

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My monitor works excellent when I am not using PP.  Right now, I cannot borrow a different monitor. 

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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Adobe Community Professional ,
May 23, 2021 May 23, 2021

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LATEST

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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