• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere Pro stalls when opening project

New Here ,
Apr 08, 2020 Apr 08, 2020

Copy link to clipboard

Copied

So this problem has been plagueing me for months and not just one project but many. After a while Premeire Pro will stall when I open a project, I get the spinning beach ball and then when I check to force quit it, it says its (not responding) anyone else have issues like this? I will often hav eto reopen the project many times before it will connect the media. A new fix has been to retsrat my computer but thats unacceptable. 

 

Anyone have any ideas?

Views

780

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 08, 2020 Apr 08, 2020

Copy link to clipboard

Copied

Try resetting the preferences:
https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

 

Also, please help us help you:

https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 08, 2020 Apr 08, 2020

Copy link to clipboard

Copied

Moved to the Premiere Pro forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 08, 2021 May 08, 2021

Copy link to clipboard

Copied

LATEST

Yes. I was forced to install 2021 v15.1 (ugh) for a project I inherited from a client.
Currently running Mojave OS as I'm still afraid of what won't work with Catalina etc.


PP2021 worked flawlessly for about half a day, then crashed.
Since that crash, every time I open PP2021 and attempt to open a file it has previously opened, it hangs and beachballs as you describe. Happening on multple projects files with nothing in common bar the software.


I found a workaround WHICH I SHOULDN'T HAVE TO WASTE MY TIME DOING ON A PAID PIECE OF "PROIFESSIONAL" SOFTWARE...

 

If you open PP2021 and create a new project it will open fine, then you can use File->Open project to open the project file that moments ago would not open... Like magic.

I now have about 30 blank project files on my desktop, since working with this project.

Thanks again Adobe, top job as always. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines