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Premiere Pro v14.5 Keyboard no longer works

New Here ,
Oct 21, 2020

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Hey all, 

Hoping someone may have some wisdom here. I just updated today to Premiere Pro v14.5 and now nothing on the keyboard works, all my macros and all default not working. 

I've adjusted the keyboard setting and still nothing. 

I've rolled the software back  14.4 and the keyboard is working fine. 

Any insights appreciated

 

Regards

Dan

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Error or problem, User interface or workspaces

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Premiere Pro v14.5 Keyboard no longer works

New Here ,
Oct 21, 2020

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Hey all, 

Hoping someone may have some wisdom here. I just updated today to Premiere Pro v14.5 and now nothing on the keyboard works, all my macros and all default not working. 

I've adjusted the keyboard setting and still nothing. 

I've rolled the software back  14.4 and the keyboard is working fine. 

Any insights appreciated

 

Regards

Dan

TOPICS
Error or problem, User interface or workspaces

Views

66

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Oct 21, 2020 0
Adobe Employee ,
Oct 23, 2020

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Hi Dan,

 

We're sorry to hear about this. We're working on a similar issue. Are any of the panels undocked or are you using a custom workspace? If so, could you please try docking the panels or using the default workspace and check if it's working properly?

 

Thanks,

Sumeet

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Oct 23, 2020 0
New Here ,
Oct 29, 2020

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Hey Sumeet,

 

Thanks for the reply mate, I did have all the panels docked and was using the default workspace. 

I did notice a colleague update and their keyboard was working OK.

Premier was prompting an update to the Nvidia graphics card and after the driver update install the keyboard stopped working. 

 

Cheers

Dan

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Oct 29, 2020 0