Premiere Pro v14.6 crash when add track in timeline sequence

[SergiHV]

Premiere Pro v14.6 crash when add track in timeline sequence

[gradycoug]

Yes, same here. I can't insert, drag a new track down, or anything. I guess I'll have to create all of my projects with only 3 audio tracks.

It's like working with stone knives in bear skins. THANKS ADOBE.

[Jeff Bellune]

Check and double-check the audio hardware section of Pr's preferences.

[FLSouthpaw]

Nothing wrong there... already figured it out... there is a bug in PP 14.6 with the Control Surface preference and will break adding any audio tracks and crash premiere if there are ANY Control Surface devices... I don't have a control surface specifically but I do have some plug-ins that act as a control surface to place items on the timeline I am guessing (Mister Horse, AE-Juice) ... So until Adobe fixes another one of their many bugs my workaround was to remove all of the items from the Preferences/Control Surface list and add necessary (+some extras) tracks and save a blank project with more tracks than I will ever need and use that as a template... then I restarted PP and then the Control Surfaces automatically get re-added and I can use the plugins... PIA and is really sad on Adobe's part as this bug renders Premiere unusable for the most part without my workaround... 

[Jeff Bellune]

Thanks for posting back about your plugins triggering the control surface bug just like hardware would.

[Neomusica]

Mine still crashes without any control surfaces. How in the world editing software crashes by adding or deleting a track. C'mon Adobe. You can do better than this!

[Billy5E42]

Thank you for posting this, I have had this issue since the update. I am using a LoupDeck control surface and tried your workaround, which worked perfectly as well as disconnecting the LoupDeck control surface, which also worked. Adobe needs to fix this immediately.  Please. 

[JanVdB]

hi,

I ahve no devices but still the crash keep ocuuring even after tring all solutions.

But what about this:

under Preferences / Device Control, I see this this option called: SSS/Mediacore/Devicecontrol/Fierewire//DVHDV_DeviceControl=DV/HDV Device Control

And why can "None" not be saved?
The above entry appears each time the presettings / device control are called up! I cannot put it to "none".

Jan

[Neomusica]

Same thing happens to me. It crashed 20 times already in 15 minutes. Adobe premiere is not reliable. So disappointing

[just edit]

Same problem here since 14.6. Since Adobe doesn't seem to care about this problem, I decided to investigate it myself.
It seems that this bug could be related to control surfaces.
I tried to remove my 2 control surfaces (BCF2000 & Loupedeck+) and I can add tracks again (I haven't tested the other bugs any further. because I need my control surfaces)

As soon as I got a control surface declared in Pr preferences, it crashes every time I add a new track.

Please Adobe correct this ASAP. Going back to 14.5...

[Danreddingvideo]

Brought a loupedeck + and got to the point where I thought I was going to have to send it back.... Found this thread and it saved the loupedeck from being returned, or being smashed violently against my desk.  I did the "fix" listed above, but it only worked as it uninstalled the loupedeck.  As soon as I plugged it back in it reverted to the same thing.  I also lost my custom workspace.. grr.  Now installed premiere 14.5 and the loupedeck is working without the bug.  Hope they fix this soon...

[jordanb50995053]

It's definitely the control surfaces. I ONLY had one plug-in in the control surface menu from https://studioplugins.net/  (specifically their transitions plug-in) and as soon as I removed it from the control surface menu, adding video and audio tracks immediately worked and there was no crashing. While I am relieved that things are back to normal and that I don't rely on that transition plug-in on a daily basis, this is a major bug that those of you who rely on control surfaces like loupedeck should not have to be dealing with.

[Edge Entertainment]

Hey Sergi,

Thank you. Your instructions work perfectly! One not of caution is to save any custom workspaces as these will be lost after this procedure.

[Danreddingvideo]

Just found another related bug.  If I try to resize a sequence with the loupedeck connected then premiere will also crash in the same way as adding a new track.  So, I tried to change the sequence from UHD (3840 x 2160) to full 4K (4096 x 2160).  Did this multiple times and crashed almost everytime.  Unplugged loupedeck, and no issue (this is in premiere 14.5 so annoyingly I have to unconnect every time I resize at the moment).  Footage was shot in 4k for UHD delivery so need to change sequence settings in nested clips so I can crop slightly if needed. 

[karina84370920]

So far the Loopdeck CT was working well in combination with Premiere.However Premiere crahes when I tried to add tracks. After diconnecting Loopdeck CT I could add tracks without a problm. As I like the Loopdeck I really hope Adobe will provide a fix soon.

[adamb77861596]

The minute I uninstalled my Loupedeck, the problem went away.

-Running Premiere 14.7 on macOs Catalina

[5uper_D]

Anyone have any insights on how this relates to a Loupdeck controller? Been having this happen a lot and its incredibly frustrating.

[Danreddingvideo]

just roll back to 14.5 or insdtall the beta,  My loupedeck is fine on either of those versions

[jordanb50995053]

It's because the Loupedeck is a control surface. If you want to use the Loupedeck you will need to roll back unfortunately. I have a plug-in installed as a control surface and it's making it crash each time so I have to uninstall it to get it to work.

[MikeMcCarthy]

This has been driving me crazy for a long time, and I have been using the beta exclusively for weeks because I couldn't get around the add-track crash.  I only found this thread last week, connecting that issue to my control surface.  I just updated to 14.8, and it appears that Adobe finally fixed this, because I can no longer reproduce that crash that used to happen every time I added a track.  And I was using my Loupedeck+ just fine during that test.  So I recomment 14.8 if you are a Loupedeck or other control surface user.

[Billy5E42]

I have the same result. 14.8 fixes this issue. One bug I noticed in this version is color mattes show up occasionally as missing media. Other than that it seems to be a stable update.