Premiere Pro V14.7.0 (Build 23) Crashes when I open a second project.

Community Beginner ,
Jan 13, 2021 Jan 13, 2021

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Hi Folks,

 

Yesterday I didnt have this problem. This morning however, when I open a second simultaneous project, the system crashes. Dead as a dead thing. Microsoft get their little data burst and I get to start again.

 

I can open the first project fine, but opening the second is the problem.

If I open the second one first, then open the first one second, it crashes in the same way i.e. the problem is not a corrupt project file.

 

Any thoughts on this anybody?

 

Cheers Folks.

 

D

TOPICS
Crash, Error or problem, Freeze or hang

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Adobe Community Professional ,
Jan 13, 2021 Jan 13, 2021

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What are the system specs(OS, RAM, CPU, GPU)? 

Please try these steps and check if it helps.

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Community Beginner ,
Jan 14, 2021 Jan 14, 2021

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Hi Joelle,

 

Easy part first:

OS Name Microsoft Windows 10 Pro

Installed Physical Memory (RAM) 48.0 GB

Processor Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 Mhz, 4 Core(s), 8 Logical Processor(s)

Name Intel(R) HD Graphics 630

Name NVIDIA GeForce GTX 1080

 

So, I had a look at your suggestions. Nothing moving there. My cache is regularly dumped but I'm not going to reset my preferences just yet.

 

I have worked out that the issue seems to be related with projects that share resources, so through a process of elimintation Im trying to see where and why. Its a strange one.

 

Thanks Joelle.

 

D

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