Premiere Pro v15.0 is not opening.

Explorer ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

Thanks for the update!!!

First it started with Media Encoder now Premiere is not opening.

I'm using iMac 27 inch Late 2013 macOS Catalina, 24GB RAM and Geforce GTX 780M 4GB

Beefore the update it was working like a charm. 

Now it doesn't even open.

Thank you so much....

TOPICS
Crash, Error or problem, Performance

Views

295

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Explorer , Mar 13, 2021 Mar 13, 2021
Hello everyone, I've found the problem. Third Party Plugins..now it is working. thank you all.here is how I fixed;I deleted the third party plugins which was located /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore here. now it is working.I hope that works for the ones who need.

Likes

translate

Translate

Translate
Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

Uninstalling all the products and then installing again will take more thatn a day for me but if you are really sure about it I would give it a try. 

Are you sure?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 12, 2021 Mar 12, 2021

Copy link to clipboard

Copied

Before you uninstall/reinstall...

 

After a Pr update or a macOS update, Pr can take up to 5 minutes to open the first time after the update. I don't know why, but it happened to me after a couple of Catalina updates and again after updating to Big Sur.

 

So launch Pr, then go get a cup of coffee and check your email. Pr might be open by the time you get back. 😀

 

Once you do get Pr open, and *before* you open any projects, go to Preferences>Media Cache and delete all of the media cache files.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

Thank you Jeff, I wish that would be a solution, but even before I get the cup the premiere closes itself :).

I tried too many times.

This is what happens all the time.

I've opened premire2020 and deleted all the cache files. I even deleted the Luts and other templates.

But result with the premiere 2021 still the same.

Screen Shot 2021-03-13 at 11.22.43.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

Hi Jeff I've found the solution, deleted the third party plugins.

 /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore here.

now it is working.

Now it opened before I even take a sip from my coffee :))

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

That's great news! Well done. 

Do you remember which 3rd party plugin(s) caused the problem? I only have the SonicFire pro plugin and it doesn't cause any problems. 


It's also possible that clearing the plugin cache, not removing the plugin(s) entirely, may have helped get Pr started. 

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

I've found old red giant plugins and I'm pretty sure they caused the problem.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 13, 2021 Mar 13, 2021

Copy link to clipboard

Copied

Hello everyone, I've found the problem. Third Party Plugins..

now it is working. thank you all.

here is how I fixed;

I deleted the third party plugins which was located /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore here. now it is working.

I hope that works for the ones who need.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines