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Just got my new AMD Ryzen 3700X with 64Gb of DDR4 RAM, Installed Creatrive Cloud, All other CC Apps are working fine but only Premiere Pro is giving me headache of not loading at all, when I click on the icon of Pr, notthing happens, its just runs in the background.
If I try to open it via Project File, It starts and gets stuck on the load screen.
Please help me solve it.
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Try uninstalling and then using the Cleaner tool before reinstalling:
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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I have tried using it. Its not working!
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Hi There,
I have the exact same machine and the exact problem. Did you manage to figure this out? I had tried installing the missing .dll files that were missing to launch but Premier Pro still won't launch? I can launch Photoshop and Illustrator.