Premiere, Rush and photoshop crash minutes after loading

New Here ,
Nov 24, 2020

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Hi! I just subscribed to Creative Cloud and downloaded Premiere Pro and Adobe Rush on a new high performance computer. They all crush minutes after opening. On Rush I can't do anything. On Premiere I managed to create a new project, import videos, but when I try to drag them on the timeline, it crashes. I also tried to open a sample project a play the media... but it crashes. I shut down and restarted the computer, but it won't fix anything. It seems to crash when I try to play the timeline.

Photshop seems to be working fine.

TOPICS
Crash, Editing, Error or problem, Import

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Premiere, Rush and photoshop crash minutes after loading

New Here ,
Nov 24, 2020

Copy link to clipboard

Copied

Hi! I just subscribed to Creative Cloud and downloaded Premiere Pro and Adobe Rush on a new high performance computer. They all crush minutes after opening. On Rush I can't do anything. On Premiere I managed to create a new project, import videos, but when I try to drag them on the timeline, it crashes. I also tried to open a sample project a play the media... but it crashes. I shut down and restarted the computer, but it won't fix anything. It seems to crash when I try to play the timeline.

Photshop seems to be working fine.

TOPICS
Crash, Editing, Error or problem, Import

Views

15

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 24, 2020 0

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