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Premiere stuck when importing AE files

Community Beginner ,
Feb 11, 2017

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I have a brand new empty project. Whenever I try to import an After Effects file, either by dragging it in, or using File>Import, Premiere freezes and I have to force quit. It always freezes on the "import files" dialogue (see screenshot), and never gives me an option to choose a composition to import.

Importing any other type of file works fine. I have tried emptying the cache of both programs and restarting with no luck. Any tips would be appreciated. This just started happening today. Thanks!Screenshot (115).png

1. Make sure you have the same version of both programs.  Dynamic Link won't work between 2017 and 2015.

2. Use the Media Browser to navigate to the AE project file and import from there.

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Premiere stuck when importing AE files

Community Beginner ,
Feb 11, 2017

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I have a brand new empty project. Whenever I try to import an After Effects file, either by dragging it in, or using File>Import, Premiere freezes and I have to force quit. It always freezes on the "import files" dialogue (see screenshot), and never gives me an option to choose a composition to import.

Importing any other type of file works fine. I have tried emptying the cache of both programs and restarting with no luck. Any tips would be appreciated. This just started happening today. Thanks!Screenshot (115).png

1. Make sure you have the same version of both programs.  Dynamic Link won't work between 2017 and 2015.

2. Use the Media Browser to navigate to the AE project file and import from there.

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Feb 11, 2017 0
LEGEND ,
Feb 11, 2017

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1. Make sure you have the same version of both programs.  Dynamic Link won't work between 2017 and 2015.

2. Use the Media Browser to navigate to the AE project file and import from there.

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Feb 11, 2017 1
Community Beginner ,
Feb 13, 2017

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So it turns out that Premiere had saved my workspace as a dual monitor workspace, so with importing a file, the dialogue box showed up on the second monitor, even though I only had one at this time. So if anyone encounters this problem, it could have to do with switching from two monitors to one, and Premiere is remembering your dual monitor layout.

However your tip of using the media browser is a great fail-safe if anyone has this issue.

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Feb 13, 2017 2
Participant ,
Feb 14, 2017

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I use two monitors and I haven't switched. So now I am stuck on this. Seems like I can hit ESCAPE to cancel the import but never complete it. I tried to reset my workspaces but that didn't help. How do you get out of this cul-de-sac? Media browser just lands me in the same pickle.

Edit: I was helped by Adobe Support on this case. You need to close the applications first, then

1. Go to C:\Users\<username>\AppData\Roaming

2. Rename the folder "Adobe" to "Adobe.old" or delete it

3. Go to C:\Users\<username>\Documents

4. Rename the folder Adobe to "Adobe.old" or delete it.

Then restart the software and try to import again.

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Feb 14, 2017 2
Enthusiast ,
Feb 11, 2017

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Depending on the speed of your machine and the complexity of your AE project, it could be normal for unusually high import times.

Third-party effects used in AE might also be a source of confusion for Premiere.

You could troubleshoot by turning off layers in AE that you think might be problematic / resource-heavy, and then try importing into Premiere.

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Feb 11, 2017 1
New Here ,
Feb 15, 2017

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Hi,

I also have this issue on 2015.2 too. It was working when i was using a dual monitor. But now it just does not seem to work. Freezes right in import area just as same as the screenshot above. I am not able to use higher versions because my laptop is too old for it, barely handling this 2015.2. But I can't believe this issue is still on 2017.

I could use the Media Browser method but that only allows me to select only one composition in the AE project. I couldnt find anything to just import the whole AE file.

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Feb 15, 2017 0
Community Beginner ,
Oct 01, 2020

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I have this problem right now, it just started happening with a group of videos that i am creating. The files worked fine for the last 2 weeks. Now that the videos are due (today) and approved after i make 1 more edit. I can not get the files to open with the after-effects links and Premier will not allow me to relink the media, import the media, or drag in the media.

The after effect files were imported in last week and have worked fine up until this morning.

I am on the most up to date on both programs.

please help

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Oct 01, 2020 0