I've been using Premiere for years. Sometimes it underperforms on me, but never to this degree. This isn't just a playback issue; it's the entire program. For example, when I move the playhead to a point on the timeline, I have to wait before the corresponding images appears in the program monitor; when I hit play, I have to wait before it starts playing (or stops). This is every command in the program. I get the spinning pinwheel constantly. Every command takes seconds to execute, and by seconds, I mean up to 30. This isn't a systemwide issue; it's only happening in Premiere.
This just started this week. Before this week I was editing 4k footage without proxies without any issues. Now a 720 video won't perform. I haven't updated anything (except Premiere, which I did today only to see if that would help address my issue. It didn't).
Here are my specs:
Macbook Pro 2019
OS: Catalina 10.15.7
RAM 16 GB
AMD Radeon Pro 5500M 4GB
Intel UHD Graphics 630 1536 MB
And here's some of the things I did to try and fix this so far:
-Cache purge (in Premiere and manual)
-hardware accelerated decoding disabled
-Audio hardware input set to 'no input'
-Maximum RAM allocated to Premiere, rendering optimized for performance
-playback set to minimum (1/4 quality, no fx)
-Rendering set to Mercury Playback OpenCL (CUDA not an option; Metal is - which was its original setting)
-Uninstalling and reinstalling Premiere
None of these things has made a lick of difference. Any feedback welcome.
Where is your media located?
I store everything on a LaCie 4TB USB 3.1 HD (130MB/s).
As a test, could you place a few clips from that drive locally on your SSD, add those to a new project, and see if you have the same experience? I'd like you to remove the external drive from the equation here.
well if you haven't done any updates, let's try some basic mac troubleshooting issues. Make sure you have at least 10% free space on all drives and at least 20% on your startup drive. More free space than that would be better. Are you running any other programs at the same time? If so, don't (as a troubleshooting step). If you have any other peripherals besides mouse, keyboard and media drive, disconnect them. If any of your media is on a network drive or the cloud, copy it to a local drive. Try disconnecting from the internet and network by either turning off wifi or pulling the ethernet cable. Try creating a new user account with administrative privileges in system preferences: users and groups, log out and log in as the new user. Try running disk utility: disk repair on all drives. If you've got diskwarrior, run that on all drives.
People have reported issues having 2 graphics cards running. You might try disabling one of them. I'd suggest disabling the intel as it's not on the minimum hardware requipements for premiere
This worked! Thank you so much! I would have never figured this out.