Premiere won't export my video

Explorer ,
Dec 27, 2020

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I am trying to export a 40 min 4k video. I did it once and the final video had some frozen frames for some seconds, so I changed the rendering to software only, but halfway through the rendering it would stop (looking at the task manager, cpu and gpu usage is none). Then when I tried it againg with hardware acceleration it doesn't even renders it, it gives me an error message and also starts to use all system memory and because of that the computer crashes and gives me a BSOD or the program stops working. I also tried rendering with Media Encoder but it crashes too.

 

I am very grateful in advance to whoever answers this. I actually had to deliver this video today to the client, so the fastest I can solve this, the better.

 

My laptop specs:

Core i7 7700HQ

GTX 1050

16GB ram

Footage is in the internal sata ssd

TOPICS
Crash, Editing, Error or problem, Export, Freeze or hang, Hardware or GPU, Performance

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Premiere won't export my video

Explorer ,
Dec 27, 2020

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I am trying to export a 40 min 4k video. I did it once and the final video had some frozen frames for some seconds, so I changed the rendering to software only, but halfway through the rendering it would stop (looking at the task manager, cpu and gpu usage is none). Then when I tried it againg with hardware acceleration it doesn't even renders it, it gives me an error message and also starts to use all system memory and because of that the computer crashes and gives me a BSOD or the program stops working. I also tried rendering with Media Encoder but it crashes too.

 

I am very grateful in advance to whoever answers this. I actually had to deliver this video today to the client, so the fastest I can solve this, the better.

 

My laptop specs:

Core i7 7700HQ

GTX 1050

16GB ram

Footage is in the internal sata ssd

TOPICS
Crash, Editing, Error or problem, Export, Freeze or hang, Hardware or GPU, Performance

Views

45

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 27, 2020 0
Explorer ,
Dec 27, 2020

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I forgot to mention that i tried reinstalling PP and also reseting the preferences, but it did not work. Also tried restarting the computer of course, but it did not help either.

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