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Premiere won't open

New Here ,
Jul 15, 2020

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Anyone else is having problems with Premiere since v 14.3 update? I'm using macOS Catalina v 10.15.5 and since I updated for the newer version of Premiere it does not open! Just shows "Aplicattion is not responding" and it crushes. I already tried installing an older version, but it didn't work 😧 

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Crash, Error or problem

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Premiere won't open

New Here ,
Jul 15, 2020

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Anyone else is having problems with Premiere since v 14.3 update? I'm using macOS Catalina v 10.15.5 and since I updated for the newer version of Premiere it does not open! Just shows "Aplicattion is not responding" and it crushes. I already tried installing an older version, but it didn't work 😧 

TOPICS
Crash, Error or problem

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66

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Jul 15, 2020 2
Adobe Community Professional ,
Jul 15, 2020

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Try holding down the Option key when launching the app. This will reset all your preferences to default, which is a usual first step in troubleshooting:

https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/... 

you can also try to clean your media cache

https://community.adobe.com/t5/premiere-pro/after-update-to-premiere-2020-software-won-t-open-and-cr...

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Jul 15, 2020 0
Community Beginner ,
Aug 03, 2020

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Same here.

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Aug 03, 2020 0
New Here ,
Sep 13, 2020

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Yep. On Windows Home 10.0.19041 and haven't been able to get it or other Adobe CC products to run properly, if at all. I had to run Premiere "as an administrator" to even launch it.

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Sep 13, 2020 0