Premire does not respond when opening a project

New Here ,
Jul 07, 2021 Jul 07, 2021

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Today I opened my premiere pro, and when I open or create a new project it just crashes and appears (not responding) please help me!!

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Crash, Freeze or hang, Import

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Adobe Community Professional ,
Jul 07, 2021 Jul 07, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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