Preview Framerate Too Fast (Wrong) in Premiere

New Here ,
May 13, 2020 May 13, 2020

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I've been trying to edit a video I captured, and when I upload it into my Pro project, the framerate or "speed" (if you will) plays too fast, and I've been unable to correct it.  When I play this on a standard windows player, it plays just fine.  Only in Premiere does this occur.  

Know it shouldn't be a hardware issue because I'm running an Intel i9 w/32GB RAM and an RTX 2080.  

The fixes I've tried:

  • Manually change the framerate (interpret footage)
  • Delete cache
  • Update drivers
  • Export media - To see if I could lower the resolution and somehow fix it, or to find out even if  the playback was incorrect in the player, maybe it would export correct... both misses.
  • Handbrake - Created copies with constant framerate, and tried a couple resolution changes... didn't work.

 

These are the properties of the video in question:

Type: MPEG Movie
File Size: 39.85 GB
Image Size: 3840 x 2160
Frame Rate: 60.00
Source Audio Format: 44100 Hz - Compressed - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 00:54:37:35
Pixel Aspect Ratio: 1.0
Alpha: None
Video Codec Type: MP4/MOV H.264 4:2:0 (Full Range)

 

Any help would be unbelievably appreciated!   I've got hours of footage right now I can't do anything with, and I can't recreate it.  I'm basically just above a novice on this, so if I missed something apparent, I apologize.  I'm still learning!

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Error or problem, Performance

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correct answers 1 Correct Answer

Adobe Community Professional , May 13, 2020 May 13, 2020
First we are going to set some lingo straight: Capture means transfering footage from a tape camera onto the computer. Uploading means transfering data from one computer to another.   In Premiere you import or ingest footage. Check audio hardware in the Preferences: set input to none. Post screenshot of clip in mediainfo in TREEVIEW.   MediaInfo windows

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Adobe Community Professional ,
May 13, 2020 May 13, 2020

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First we are going to set some lingo straight:

Capture means transfering footage from a tape camera onto the computer.

Uploading means transfering data from one computer to another.

 

In Premiere you import or ingest footage.

Check audio hardware in the Preferences: set input to none.

Post screenshot of clip in mediainfo in TREEVIEW.

 

MediaInfo windows

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Community Beginner ,
Jul 12, 2020 Jul 12, 2020

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I feel 99% certain your Default input is set to Microphone. If you haven't got a microphone connected this will happen.

Go to:

Edit > Preferences > Audio Hardware

Select "No Input" in Default Input

Try again! It solves this little strange quirk every time.

Like this:

PP2020 Help 001.png

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New Here ,
Mar 14, 2021 Mar 14, 2021

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Amazing! Thank you - I woud never IN A MILLION YEARS have thought to change this setting. So weird.

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New Here ,
Mar 26, 2021 Mar 26, 2021

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Thanks a lot, i had the same problem this morning. First i tried to convert my footages into a constant bitrate video but it didn't solve the problem;  then i tried to your solution and it work properly !!! 

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