Preview Framerate Too Fast (Wrong) in Premiere

[PhoenixOne]

I've been trying to edit a video I captured, and when I upload it into my Pro project, the framerate or "speed" (if you will) plays too fast, and I've been unable to correct it.  When I play this on a standard windows player, it plays just fine.  Only in Premiere does this occur.  

Know it shouldn't be a hardware issue because I'm running an Intel i9 w/32GB RAM and an RTX 2080.  

The fixes I've tried:

• Manually change the framerate (interpret footage)
• Delete cache
• Update drivers
• Export media - To see if I could lower the resolution and somehow fix it, or to find out even if  the playback was incorrect in the player, maybe it would export correct... both misses.
• Handbrake - Created copies with constant framerate, and tried a couple resolution changes... didn't work.

These are the properties of the video in question:

Type: MPEG Movie
File Size: 39.85 GB
Image Size: 3840 x 2160
Frame Rate: 60.00
Source Audio Format: 44100 Hz - Compressed - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
Total Duration: 00:54:37:35
Pixel Aspect Ratio: 1.0
Alpha: None
Video Codec Type: MP4/MOV H.264 4:2:0 (Full Range)

Any help would be unbelievably appreciated!   I've got hours of footage right now I can't do anything with, and I can't recreate it.  I'm basically just above a novice on this, so if I missed something apparent, I apologize.  I'm still learning!

[Ann Bens · Accepted solution]

First we are going to set some lingo straight:

Capture means transfering footage from a tape camera onto the computer.

Uploading means transfering data from one computer to another.

In Premiere you import or ingest footage.

Check audio hardware in the Preferences: set input to none.

Post screenshot of clip in mediainfo in TREEVIEW.

MediaInfo windows

[beninu]

I feel 99% certain your Default input is set to Microphone. If you haven't got a microphone connected this will happen.

Go to:

Edit > Preferences > Audio Hardware

Select "No Input" in Default Input

Try again! It solves this little strange quirk every time.

Like this:

[Rose5C3D]

Amazing! Thank you - I woud never IN A MILLION YEARS have thought to change this setting. So weird.

[totolasticot42]

Thanks a lot, i had the same problem this morning. First i tried to convert my footages into a constant bitrate video but it didn't solve the problem;  then i tried to your solution and it work properly !!! 

[kyler73567602]

Hey! Sorry for trudging up old threads, but I'm having this exact same issue and I've changed my input to none and it doesn't fix it. Most of my specs are the same as your media specs, so I was wondering if you remembered ow you imported and set up sequencing. Did you modify or interpret the footage at all, or did the sequence settings match? Were you able to see the correct preview in premiere or only after you exported it?

Thanks amillion! I've already pulled out my hair and banged my headed against the wall so I know those aren't the answer..