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Preview too fast

New Here ,
Oct 15, 2018

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Hi,

the preview shows my media in the timeline too fast. The preview of the program is simply like hyperlapse.
It's not possible to work like this.


I tried
everything:

  • Shortkey K stops video (instead of running it in normal speed). J makes media be played backwards (instead of slower but forward), L just increases the speed.
  • Exported files are shown in a normal speed.
  • My Media in the Explorer is not damaged.
  • Every other Premiere Pro Project shows same issue.
  • I uninstalled any Adobe Task/File, downloaded again the whole Adobe Cloud, but the issue remains
  • I talked to the Customer Service for 2h, the friendly man resettet my layout and settings in the program; issue remains

I'm just desperate.

My own suggestions:

  • Has is something to do with my graphic machine?
  • With my Sequence-Settings?

Possible Causes:

  • Issue occured, when my cat ran over the keyboard. I think I tried every keyboard combination to undo the problem, nothing worked.

I just don't know what to do.

Thanks for any idea.

Best regards,

Rabia Müller

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

Check the settings in Audio Hardware in the Preferences.

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Preview too fast

New Here ,
Oct 15, 2018

Copy link to clipboard

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Hi,

the preview shows my media in the timeline too fast. The preview of the program is simply like hyperlapse.
It's not possible to work like this.


I tried
everything:

  • Shortkey K stops video (instead of running it in normal speed). J makes media be played backwards (instead of slower but forward), L just increases the speed.
  • Exported files are shown in a normal speed.
  • My Media in the Explorer is not damaged.
  • Every other Premiere Pro Project shows same issue.
  • I uninstalled any Adobe Task/File, downloaded again the whole Adobe Cloud, but the issue remains
  • I talked to the Customer Service for 2h, the friendly man resettet my layout and settings in the program; issue remains

I'm just desperate.

My own suggestions:

  • Has is something to do with my graphic machine?
  • With my Sequence-Settings?

Possible Causes:

  • Issue occured, when my cat ran over the keyboard. I think I tried every keyboard combination to undo the problem, nothing worked.

I just don't know what to do.

Thanks for any idea.

Best regards,

Rabia Müller

Adobe Community Professional
Correct answer by Ann Bens | Adobe Community Professional

Check the settings in Audio Hardware in the Preferences.

Views

411

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 15, 2018 1
Adobe Community Professional ,
Oct 15, 2018

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Check the settings in Audio Hardware in the Preferences.

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Oct 15, 2018 2
New Here ,
Oct 15, 2018

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Hi, @Ann Bens,

that was it, thank you so much!

There's no microphone pluged in at my PC so I changed "standart input" into "no input" -now it works.

I wish you the best in the whole world, thank you so much!

Just thank you a thousand times!

With regards,

Rabia Müller

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Oct 15, 2018 3
New Here ,
Nov 16, 2020

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It worked!!! Thank you very much!

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Nov 16, 2020 0