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Primere Pro Update - Display Driver Issue

Community Beginner ,
Aug 05, 2020

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I did the Primere Pro update last night and this morning when I opened Primere Pro I got an error message saying that I needed to update my Displaay driver.  Intel HD Graphics 4000.

I am disappointed to tell you this, but that HD Graphics 4000 is now completely obsolete. Intel had completely ended all support, outside of self-help, for all of its 3rd-Generation (Ivy Bridge) CPUs back in May 2019. So, outside of a couple of security-patched driver releases since then, the HD Grapics 4000 will not receive any further driver updates any more.

 

And officially, Adobe now requires a much newer CPU platform than yours just to run Premiere Pro properly. A 6th-Generation or newer Intel CPU platform is now officially required. Your platform is only a 3rd-Generation platform. And to further distinguish the 6th-Generation CPUs from earlier ones, the model numbers of the HD Graphics have changed from a 4-digit model number to only a 3-digit model number (for example, HD Graphics 630 on the 7th-Generation CPUs).

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Error or problem, Hardware or GPU

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Primere Pro Update - Display Driver Issue

Community Beginner ,
Aug 05, 2020

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I did the Primere Pro update last night and this morning when I opened Primere Pro I got an error message saying that I needed to update my Displaay driver.  Intel HD Graphics 4000.

I am disappointed to tell you this, but that HD Graphics 4000 is now completely obsolete. Intel had completely ended all support, outside of self-help, for all of its 3rd-Generation (Ivy Bridge) CPUs back in May 2019. So, outside of a couple of security-patched driver releases since then, the HD Grapics 4000 will not receive any further driver updates any more.

 

And officially, Adobe now requires a much newer CPU platform than yours just to run Premiere Pro properly. A 6th-Generation or newer Intel CPU platform is now officially required. Your platform is only a 3rd-Generation platform. And to further distinguish the 6th-Generation CPUs from earlier ones, the model numbers of the HD Graphics have changed from a 4-digit model number to only a 3-digit model number (for example, HD Graphics 630 on the 7th-Generation CPUs).

Topics

Error or problem, Hardware or GPU

Views

44

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Adobe Community Professional ,
Aug 05, 2020

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Please go into your operating system and update your graphics drivers.

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LEGEND ,
Aug 05, 2020

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I am disappointed to tell you this, but that HD Graphics 4000 is now completely obsolete. Intel had completely ended all support, outside of self-help, for all of its 3rd-Generation (Ivy Bridge) CPUs back in May 2019. So, outside of a couple of security-patched driver releases since then, the HD Grapics 4000 will not receive any further driver updates any more.

 

And officially, Adobe now requires a much newer CPU platform than yours just to run Premiere Pro properly. A 6th-Generation or newer Intel CPU platform is now officially required. Your platform is only a 3rd-Generation platform. And to further distinguish the 6th-Generation CPUs from earlier ones, the model numbers of the HD Graphics have changed from a 4-digit model number to only a 3-digit model number (for example, HD Graphics 630 on the 7th-Generation CPUs).

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